Recently stayed at Hilton Los Cabos and booked with the Altamar package. The hotel was great on the communication front ensuring everything was lined out for us before our arrival. Check-in was seamless and the staff was very welcoming. Room was spacious and the beds were extremely comfortable. Only downfall of the rooms is that they could use some additional lighting. The hotel hotel grounds are very well manicured and shows that it is taken care of. As far as where the hotel misses the mark. Food and overall service. The food was VERY bland. We ordered some guacamole and chips by the pool and there was little to no flavor. We did get dinner at the Italian restaurant one night and the food was fresh but still lacking a bit of flavor. The best food item that we got at the pool was the tacos. It appeared that the hotel was understaffed around the pool. We were constantly having to flag someone down as there were often times no one was around. Overall it was a good trip. We were there when a tropical storm was coming through and the hotel was great at communicating with everyone about the storm and precautions in place. I think that it's a great hotel but could work on food and service.
If i could, i would give Las Ventanas 10 stars. This hotel is incredible and the service is top notch. We travelled here to get engaged (complete surprise to my fiancé). The staff at last ventanas helped plan everything ahead of time, and didnt even give a hint that something special was coming. A special shoutout to the romance director Paola Martinez, reservations director Fernando Roland and our suite butler Fernando. Each of them along with their teams found a way to make this stay unforgettably romantic and meaningful. Throughout our stay, we were surprised with thoughtful gifts in our room or at dinner. The attention to detail was absolutely amazing. The food was also amazing. Every single dish we had was a home run. They have several restaurants with the most impressive being Sea Grill in terms of taste. All boast beautiful views. Breakfast is also fantastic with a huge diversity of options. Another beautiful touch are the tree art installations peppered throughout the property. You have to see them in person to appreciate their beauty, but some pictures are included in this review. Last but not least, our room was beautiful. We had a king ocean view junior suite with terrace. Absolutely incredible!! The views of La Plaza and the ocean were breathtaking. The bed, pillows and linens were very comfortable and provided great sleep. The air conditioning and fans were on-point. The bathrooms were beautiful with a great soaking tub that fits 2 people comfortably. Every day you are also provided complimentary treats from the bakery at the end of your bed. We have both travelled a lot in our lives, and we can both say that Las Ventanas al Paraiso is at the very top of our experiences. We cannot wait to return!
My husband and 4 month old daughter spent a magical 4 nights at The Cape. We reserved a cabana so that we could ensure shade for our little one, and Raul, Aldo, Jose, and Romo made sure our experience at the pool was perfect each day. You never have to wait long for a drink, the food is delicious. Tip—if you’re going with a baby or child, a cabana by the smaller salt water pool is more private and we felt like we practically had the pool to ourselves most days. The view from the rooms is so beautiful. We were very impressed by our stay, and will absolutely return in the future.
Best treat for myself and love ones. Love coming here every year. It never gets old. The entire property and rooms are always impeccable. Staff are super nice. The best part is coming back and seeing similar faces. We are always excited to see the same crew and getting to meet new peeps. This year at Las Olas we received amazing service by Mariela, Jonathan, Ricardo, Dorian, Victor, Francisco. It's always a treat to be taken care by Jerry (Gerardo) and Isaac at Las Brisas. La Roca had a whole new crew but all the servers were exceptional. We always feel so special! Thank you for another great week!
ゲゲストLove this resort. There were a couple inconveniences such as construction right under my room but customer service is unbeatable at accommodating and customers happy. Can’t complain. Can’t beat the location right on the beach and just minutes from the marina walking. Love itttttt.
Alberto helped us to and from our room. He was prompt, efficient, and handled our items with such care! Everytime we seen him during our stay, he made sure we were being taken care of properly. Thank you so much for a great experience! The entire staff at Pacific Dunes are extremely helpful. Can't wait to come back!!
We stayed at the Bahia for a long weekend with family and friends celebrating a birthday. The rooms in the Bahia were very clean. The staff would clean and restock our water and snacks a couple times per day. The food at the restaurant (shout out to Sandy) was great and drinks at the pool bar (shout our to the best guy, Valentine) were outstanding. Most importantly, the staff, front desk and concierge were incredible. They knew all our names and room numbers and were checking on us daily to make sure we had dinner reservations each night and if we needed help with transportation. We truly felt taken care of our entire stay and would highly recommend.
ゲゲストThe room smelled weird because of the carpet. Was quiet overwhelming at first. Otherwise it’s a perfectly fine spot for getting to or from the airport with zero stress. It has everything you need and the shuttle is free and fast. The staff was excellent. I wish the full breakfast contained light or simple items such as fruit and bread/toast, and that the unfamiliar food was labeled.
ゲゲストOur stay at Corazon Cabo was more of a nightmare than a dream vacation, so much so that we ended up cutting our trip short.
The hotel’s tasteful decor and prime location initially seemed to promise an idyllic stay. However, the reality turned out to be quite different, and not in a good way.
We were subjected to an intense, incessant push for a timeshare presentation, which felt more like a scam than a genuine opportunity. Despite declining on numerous occasions (well into double digits), the sales pressure from the hotel staff was relentlessly intrusive, turning our supposed relaxing getaway into a stressful experience.
The deception didn’t stop there. When we tried to book an activity through the hotel, we discovered that they attempted to charge a higher price than listed, and once again, tried to rope us into their timeshare program. These unscrupulous practices left us questioning the hotel’s business integrity.
Further dampening our experience was the hotel’s decision to turn off the AC in the common areas during periods of low occupancy. This cost-cutting measure, carried out without consideration for guest comfort on sweltering hot days, was a glaring indication of the hotel’s disregard for guest experience.
Room comfort was another area where Corazon Cabo failed to meet expectations. Despite the visual appeal of the room, we were plagued with a leaky shower that led to a persistently damp bathroom floor - an inconvenience that felt even more egregious given the high per-night cost of the room.
Given the host of disappointments we experienced at Corazon Cabo, we ultimately decided to cut our trip short and change our flight to head home a day early. This was an unfortunate conclusion to a vacation that had promised so much.
In summary, while Corazon Cabo might lure in guests with its attractive facade and desirable location, our stay was marred by persistent, high-pressure sales tactics, questionable business ethics, and a disregard for guest comfort. Until these serious issues are addressed, I would strongly recommend prospective visitors to look elsewhere for their stay in Cabo.