ルガノのConvento dei Cappuccini周辺にあるホテル

素晴らしいホテル!

私の好みのホテルが完全に予約され、ホテルシティルガノに強制されたので、私は一晩だけ滞在しました。私は喜んで驚きました。スタッフは私が今まで世界のどこで遭遇した中で一番親切でした。確かに装飾は賞賛に値するものではなく、ルームサービスや他の基本はありませんが、清潔で効率的です。私はここのスタッフがただ素晴らしい、それらのすべてをもう一度言わなければなりません。このホテルをお勧めします。

It is a hotel where you feel welcome and well treated as a guest from the very beginning. Even if not very fancy, it has all the adequate infrastructure and staff that treats you like in a five star hotel.

なんて驚きでしょう。入り口、ガレージ、チェックインはとても簡単でした。しかし、もう一つの大きな驚きがありました:私たちはスイートにアップグレードされました。部屋とバスルームは完璧できれいでした。レストランの食べ物はとても良かった。大きなプールを見下ろす素敵なテラスがあります。スタッフはとてもプロフェッショナルでとてもフレンドリーでした。朝食はとてもよく整えられたビュッフェでした。場所は私たちに最適でした。欠点のない高速道路からそれほど遠くなく、30分以内で到達できるルガノからそれほど遠くありません。このホテルを強くお勧めします。

Well..... where do I start, this is one of the most breath taking places I have ever visited in the world. I booked this for my daughters 30th birthday it was her choice to go to Switzerland, neither of us had visited this part of the world before and it far exceeded our expectations. It took a plane, train and a taxi to get us to the hotel so a bit of a journey but sooooooo worth it. We flew to Milan, took a train to Lugano and got a cab up to the hotel. Tip catch the 444 bus from the train station, it so much cheaper than a cab and the bus drops you right outside the hotel, we used the bus every time after that to go down to the town. The hotel itself is stunning, the views are amazing, you have to see them to believe the photos do not capture the utter beauty of this place. You will also notice the peace, all you can hear is birdsong, it is absolute heaven. The hotel staff are amazing, they could not be more helpful. We has lots of questions and time and again they helped even printing bus time tables and giving us maps and tips. We had a welcome prosecco on arrival and then went to find our room. WOW! and what a room We had been upgraded from a garden room to a room with a view of the lake and a wrap around balcony. My daughter opened the balcony door and almost burst with excitement, it was amazing. We had a twin room which was large and super bathroom and even the view from the loo. The room was clean and comfortable, there is a safe, fridge and kettle. You are provided with robes, slippers and even a bag to pop your bits in when using the spa. This hotel has thought of everything. I could write a 10,000 word review on this hotel there is so much to say. The infinity pool is warm and you lean your elbows up on the side and just stare at that view. There is an amazing indoor pool which you can swim into from the outside pool through automatic doors. Tip give the sensors a little wave and the doors open quicker. We had two treatments in the Dot spa a massage on one day and a facial on the other, both fabulous and the staff in the spa are great. Breakfast was included in our room rate and had so much choice. We eat in the restaurant for lunch a dinner but also had room service and dinner on our balcony which was lovely and a little bit cheaper to. The view every where are fantastic, it takes 30 minute to get up the mountain so you are very high. There is a little airport way below and we loved watching the planes take off over the lake and we were still way above them. We took a walk through the Algra mountain one morning and whilst it is challenging (its very steep) it is so beautiful and worth the climb. I could say so much more but I think you should just go and see for yourself. You will not be disappointed you will come away feeling on top of the world. My daughter loved it so much she is going to return with her husband for their 10th wedding anniversary. Thank you so much Kurhaus we had the best time.

+パノラマルームは素晴らしく改装され、よく装飾されています。高品質のインテリア(例えば、素敵なバーキャビネット、良いコートハンガー付きのクローゼット...) +ベッドは素晴らしい +サイズは大人2人+子供2人と一緒に滞在するのに良かった(私たちは一晩だけ滞在しました) +衛生は最高です、すべてがとてもきれいです +スタッフはとても親切です(私たちをよく案内してくれましたコモを訪れてレストランを見つけてください) + 場所は非常に平和です:あまり観光的ではなく、通りの向かいの魅力的な広場です。しかし、コモ湖を直接体験したい場合は理想的な場所ではありません。そこまでは車で15分かかります(それほど遠くありませんが、湖自体にはたくさんの宿泊施設があると思います)-バスルームは改装されていません-ホテルのすぐ近くにパッキングがありますが、それはブルーゾーンです(1時間無料駐車場)。他のすべては有料です レストランは経験していませんでしたが、食事に最適なオプションのように見えるので、間違いなく付加価値があります

Das Hotel hat eine sehr schöne Gartenanlage und der Pool ist ebenfalls sehr schön. Die Zimmer sind sehr grosszügig, etwas Renovierung wäre nötig. Speziell im Bad. Generell sehr spärlich im Service. Rezeption nur stundenweise besetzt. Am Pool keine Bedienung, bzw. nur spärlich. Frühstück tiptop. Pizza grässlich, wir haben nur noch in der Stadt gegessen. Kein Portier, kein Guestrelation oder Concierge....4☆ müssten erst wieder verdient werden. Staff freundlich.

This hotel close to the main train station shares its lovely grounds with a hostel. Our room was up a flight of stairs so suitcases had to be lugged up with no elevator. Our room had a balcony, but no curtains across the glass doors. Fortunately, there were shutters that could be closed to block the morning light and some of the train station noise. Alas, part of the convenience of being close to train station is train noise. Proper use of earplugs takes care of this issue. The bathroom is small and bath gel is provided only in tiny pouches. The bed is comfy and they provided an extra pillow on request. There a small frig and welcome AC in this warm part of Switzerland.

ホテルフェデラルルガノのレビュー ルツェルン行きの最終列車に乗り遅れて、ある夜遅くにこのホテルに来ました。すぐに、親切に私たちを収容してくれた暖かいギセペに迎えられました。彼は礼儀正しく、慰めてくれました。彼が私たちを残した部屋はとても清潔で素敵で、街を見下ろすバルコニーがありました。私たちは3人なので、部屋の大きなベッドに収まることができましたが、Guiseppeは私たちのために3番目のベッドを持ってきました。全体的に、私たちはそのような優れたサービスと素晴らしい眠りの場所を見つけることができてとても幸運でした。戻ってきて、素敵な景色と駅に近いことを強くお勧めします!

My husband and I stayed at the hotel for four nights to celebrate his birthday and our anniversary. The hotel is beautiful and the room was great, but we had severe food poisoning from the hotel. We ate breakfast, lunch and then had dinner at the arte restaurant to celebrate our anniversary and the next day experienced terrible food poisoning and ruined a day of our trip. When we told the front desk as well as the the manager we were spoken down to, scolded, and were told we didn’t know how food poisoning worked. Since we had not gone to a doctor (we’re not local) they said there was no proof that we had food poisoning and essentially treated as though we were liars (not exactly how you want to feel after getting sick for the last 10 hours). They did not offer us anything and said it was our word against theirs (again, we had exclusively eaten at the hotel). We are understanding that mistakes happen but the way we were spoken to was so incredibly rude. We then contacted the general manager and he offered to cover a future meal. We’re not local, and certainly won’t be making the effort to go back. Overall, beautiful hotel but incredibly disappointed in the staff and service, especially after paying so much for our stay.