Comfortable hotel with excellent service. Close to a railway station and very convenient for visiting the MECC and the MUMC. Breakfast was great. Only drawback was that the room was very hot due to lack of AC.
I was with my husband and we celebrated the 2nd portion of our honeymoon, a wedding gift from our friends and family. Our check-in was smooth and the staff gave us an upgrade to a junior suite with a note and some deliciouschocolates. It was lovely but not very sound proof from other guests. The room could use a few updates as well but the view was beautiful. The property is gorgeous with the château, sculptures, church, rose garden and natural surroundings. We enjoyed our Saturday night dinner at the grill and the service was very good. There are limited dining options on Sunday evening if you don't wish to leave the property. I had a massage with Maureen and she worked wonders on a troublesome back problem. A true professional. The breakfast buffet was quite extensive with local products as well but very busy. Not a calm environment with large groups and an impolite guest on her phone but we appreciated the quality of the food, options and service team. We enjoyed our stay but felt that for such an incredible setting, there was a certain charm lacking with such a whirlwind of comings and goings. Perhaps a future stay but not during peak season.
After years of visiting this wellness, I made a booking for the hotel for Jan 1st to 2nd to start the year in full relax mode. It was a disappointment at best. First impressions are everlasting impressions in any business. Especially in the hospitality business. When anyone walks through the doors of a hotel, those first 2 minutes determines the entire perspective on their stay. My initial experience walking into this place unfortunately set a nasty outlook. We showed up an hour earlier then our booking foreseed, and thus, basically got told to ”take a hike”. Allow me to elaborate… During the booking, I was asked to put an “estimated time of arrival”, however, as an internationally travelling guest, it is obviously impossible to input an exact time of arrival. Little did we know that this was going to be such an issue. We got told that, because I had input 12:00 in the system as my ESTIMATED arrival time, we were not allowed to check in or access the spa. We were even told that the wellness spa was closed, and would only open at 12:00 since it was Jan 1st (Regardless if we paid 2 full days of access). I couldn't help but wonder, if this is the case, why even offer 2 days of access for those specific days? It’s basically selling something that will never be delivered… in my business that’s called theft. Now, when I asked what could be done to accommodate us, they told us basically to take a hike.... Yep, ”Ga wandelen” is what she said, to be exact. As pissed off as I was, I couldn't help but notice loads of people inside, some getting stuff out of rooms, going to drop stuff in their cars, and going to the wellness.... yet, for us, nothing could be done to accommodate us! Nothing at all..... so, 340 € for a one-night stay just can't seem to offer any flexibility in this hotel. Not even access to sit at a restaurant, nothing, nada, ziltch! So we went for amazing jetlagged hike across the village and came back an hour later! By the time we returned, there was a huge line up at the check-in desk. We waited in line. The gentleman at the check-in apologized and offered us a complimentary bottle of wine in remediation for the inconveniences caused earlier. He also told us that we could enter the first room that had been cleaned, which was immediately available. He escorted us to our room and offered some information about the hotel facilities. I got the impression that this young staff member understood what happened, and really wanted to make our stay enjoyable - (our complimentary to him, good hospitality!!) The hotel was modern and well kept, some renovations and upgrades had been made. Our room was clean and accommodating, good size and well furnished. Coffee in the room was great! The bathroom had a full-size bath and was very functional. However, very little soap was available. Thankfully, previous experiences dictate me to bring my own. We started our experience at the wellness spa – I will review the spa separately.
慌しい一日の終わりには、ホテル モンテ クリストでおくつろぎください。ホテル モンテ クリストは、ビジネスでもレジャーでも、フーセルトでの快適な滞在をご提供いたします。当施設はTongres / Tongerenから9km、マーストリヒト空港から29kmと、便利な立地です。付近のエリアには、GC Ter KommenやDancing Limit、Motmolenなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。フーセルトの当施設のお客様は、駐車場をご利用いただけます。
ゲゲスト2024.08.20
Bij aankomst werden wij heel hartelijk en met de glimlach ontvangen door een heel vriendelijke vrouw.
Ze gaf ons uitleg en bracht ons naar onze kamer.
De kamer was netjes, ruim, gezellig aangekleed en er was veel lichtinval, waar wij echt van genoten. De indeling van de meubels vonden wij ook superleuk! Het was een super rustgevende kamer met een heel ruimtelijk gevoel.
In hotelkamers voelen wij ons soms opgesloten, maar dat was hier absoluut niet het geval!
Er was heel veel opbergruimte in ruime kasten, superhandig!
De badkamer was volledig in orde met een mooie ruime inloopdouche. Alles werkte perfect!
We vonden het wel super jammer dat het zwembad enkel tussen 17u en 19u gratis te gebruiken was.
De spa bijboeken was niet meer mogelijk omdat het vol geboekt was. Wij hadden ENORM uitgekeken naar een gezellige relaxerende “avondzwembeurt”.
Bij het boeken via deze app van Trip hadden wij nergens gezien dat het zwembad niet continu vrij te gebruiken was. Ook is het voor ons te duur om dat er nog bij te boeken helaas.
Het ontbijt was voor ons wat minder. Er waren een aantal dingen die we niet zo aangenaam vonden, vb niet alle vaat was proper, 1 van de potjes van het dessertenbuffet was blijkbaar gebroken, enkele mini eclairs in de frigo waren “geschonden” en dat zag er niet zo smakelijk uit, de granola-torens waren nogal leeg…
De zaal waarin het ontbijt plaats vond, vonden wij wel super!! Het is een beleving op zich! Wij waanden ons in een heel andere wereld.
Dat geldt ook voor het hele gebouw, de gangen, de tuin,…
De tuin is sprookjesachtig. Als wij niet zo snel weg moesten, hadden wij daar graag wat tijd doorgebracht.
Een superleuk ingerichte woning en tuin, super rustgevend, de gangen zijn ook heel mooi ingericht, het verzet echt je gedachten op een positieve manier en wij wilden hier super graag nog langer blijven!!
Als wij een groter budget hadden, dan kwamen we hier voor langere periode en boekten we de spa erbij, want voor rust hebben deze eigenaars zeker gezorgd!!
Wij hebben echt genoten van ons verblijf hier en raden het aan!
In Heerlen you got several options for a hotel , if you are in need - whenever I can I will go for the Kasteel TerWorm ... been here before , and I think I will be there again ... So arriving before noon is typically not the best at any hotel, no difference here on the topic - the lady at the reception was kind and get me the key and all the forms - but she asked me kindly to wait till my room will be ready - I went for a walk in the garden and surroundings , you have some picks attached to the review. Room was at the ground level in the courtyard building, room 14 - I got - and it was very clean , spacious and with a good size bathroom that had a tub and a shower - depending on what you want. Bed was comfortable - the minibar for free .... breakfast - a nice selection of buffet, eggs, meat , etc ... so everything for everybody. To distance a bit customers you could choose breakfast till 9 or after 9 ... so to split a bit the guests. Outside my room - I had room 14 - there were 2 chairs at a table and a decorative bush in that bush a duck was nesting between the branches - such a nice thing. Overall I had a very good stay - with helpful staff and a very good hotel experience and for sure if I go to Heerlen again , I would choose the same hotel for my stay. I recommend you try it and if you don't like it just blame it on me .....
A really lovely place - we had a very luxurious studio and really enjoyed staying there. Great attention to details ~ it had everything we wanted for a very comfortable stay. Exceptionally comfy bed. The grounds are divine right on the river and the location perfect. We got a taxi in to Maastricht for 15 euros and walked back along the river - very nice location but don’t walk unless you enjoy walking. It’s 45 mins. You can hire bikes too. We had a lovely champagne breakfast delivered to the room and it was so huge we made lunch from it too. Would most happily return for longer next time ~ it was perfect. Oh great parking and staff too! Thanks for a lovely stay. The free minibar was a nice touch.
VVenture52715992190Conveniently located on a quiet street, just a short walk from the railway station, bars and shops. Very comfortable. The Hangout area and honesty bar in the lobby are lovely touches. Free good coffee available all day in the Hangout area. Take a few teabags with you if you're not a fan of fruit teas. Lots of great cafes just a short walk away for breakfast.
Hotel exceeded my expectations for a week in Maastricht. The bed was super comfy, great water pressure in the shower, steady Wi-Fi and friendly staff. The hotel location was convenient to shopping and restaurants as well as transportation. I highly recommend Le Theatre Hotel.
We booked the grand room as advertised on ********** which was the largest room, with a city view and a large bath. We had been riding in torrential rain for hours and decided to treat ourselves. We were allocated one of the XL rooms, as soon as we walked it it was clear it was nothing like the photos and didn't even have a bath. Went down to question this with the staff. We we allocated a room with a bath. However this room was smaller than the first and had view of nothing really. Again I went to reception and asked why we weren't given the grand room we had booked. The man on reception said there was an error on the site, he said no XL rooms have a bath. I brought up the photo of the room we thought we had booked and asked where it is in the hotel and was told it isn't in the hotel. So save your money and don't bother trying to book the grand room, it doesn't exist. On going to bed we noticed the sheet on the bed has a hole in it. We have been offered complimentary breakfast and a partial refund to be confirmed in the morning. Oh and there's no washer & dryer to use, that was also advertised. We explained that we had booked this hotel for the specifics detailed on ********* if we had known it was false advertising we'd have booked elsewhere.
I loved the vibe of this hotel. You walk from the train station there, where you get welcomed by soup (mushroom soup) in my case,and limitless tea or coffee. I had a room on the 4th floor that had everything I needed. The room was comfortable and there was a desktop get some work done. The breakfast was OK, nothing wow but it was just fine.. I would definitely visit again!!!