Security not safe, can access room from basement carpark.
Toilet partition falling off, changed to another room slightly better but still falling off, is so dangerous (photo attached).
Service :
Maintenance department Indian boy is very polite and helpful, cafe staff is also very friendly and approachable.
However, lobby receptionist Indian lady should be trained to be more polite and more welcoming attitude to guest.
This is my 4th time staying in this place love the location and cleaniness of the place. Love the two bedroom with 2 toilet. Ease the use of toilet in the morning
Tempat ni memang padu utk keluarga cantik bersih semua Kemudahan ada, lagi satu yg paling penting senang berusuran dgn owner jgn ragu² utk buat temapahan pasti best
Everything was great except for the lift service of the building itself. The system of the lifts was so stupid that we waited almost an hour to get down from the 33th floor. In the end there were 20 people just waiting to go down. Out of 6 lifts only one comes when called/signal is given. Otherwise everything was clean and nice.
Convenient location - short drive to Encore Melaka, Mahkota medical centre as well as Jonker street. Quiet neighbourhood, clean and cozy unit to rest and unwind. Value for money, happy to rebook if revisit Malacca with family.
Good hotel, with Good location. pleasant environment,
Near and clean place. Rooms are very decorative. Really recommended. I will stay with my family again.
Congrats Luxpro Management.