コートヤード・トロント・ノースイースト/マーカム(Courtyard by Marriott Toronto Northeast/Markham)

住着挺方便，樓下就是全聚德烤鴨，房間也夠大，有2張大床，早餐很好吃，住酒店可以免費停車，朋友來了也能免費停車

做了Marriott的會員幾年了，第一次覺得非常失望了，其一：辦理入住的時候服務員的態度很差，黑着臉，訂了兩間房間，一間安排在404，樓下還是垃圾站，每天早上8點不到就收垃圾非常吵；其二：連住兩天居然沒有人收拾房間，早上出門的時候已經叫人打掃衞生，結果凌晨回到房間還是沒有收拾；其三：兩個房間的空調很吵令人無法入睡；其四：插座都是松的，浴室插座根本不通電，吹頭髮要在房間裏吹；離店的時候跟前台投訴，那個叫Lucy的女孩衹説免掉我停車的兩天費用共12元加幣做為補償；這家酒店真不值這個價錢，衹是地理位置優越罷了，真不知道這麼多好評是怎麼來的？這是我住Marriott旗下酒店最差的一次

管理的比較好，也乾淨，沒有異味。應該是有幾個華裔在前台，但沒有試驗過中文交流。打電話過去借東西也有響應。就是周邊的商業區，少了一點生活氣息。

Great location. Booked a king room but on arrival was told that only 2 queen beds are available

The place is clean. Staffs are really nice and accommodating. And the parking is cheap. It would be better if it was free but i prefer their fee other than the hotels we stayed at before. Definitely recommended. Would come back there for sure.

Breakfast is included in the price but we only get a breakfast coupon which we could get one cup of coffee and one bread at the Starbucks located inside the hotel near the hotel lobby. There’s no information about this breakfast arrangement before we decide to include breakfast in our booking. To be honest, it is unbelievable and we are very up set about it.

硬件設施設備挺好的，就是亞裔前台不能説中文，感覺怪怪的… 設施：齊全 衞生：乾淨 環境：安靜 服務：挺讚的 樓下TD Bank方便國人開户，有中文客服對接…

Dear hotel management team, I am writing this letter to express my satisfaction and provide feedback regarding your hotel. Overall, I am satisfied with the hotel's environment, and the cleanliness is acceptable. However, I am extremely disappointed with the service. I encountered some issues and felt that the quality of service did not meet my expectations. On the other hand, I am satisfied with the indoor facilities, and there are no issues to mention in that regard. I hope the hotel will prioritize the needs of its guests and provide better service. A good service experience is an essential component of a successful hotel, and I believe the hotel has the capability to improve in this aspect. Thank you once again for your time and attention. I hope the hotel can elevate its service level to provide a more superior accommodation experience.

地理位置很好，距離多倫多華人區很近。酒店乾淨工作人員非常友好。特別棒的一次住宿體驗。雙床房的床也很大可以睡四個人。