I recently stayed at this hotel and had a disappointing experience with the front desk staff, specifically the two girls on duty during my check-in at 9 PM. Despite my reservation, I had to wait over 30 minutes for a room, which turned out to be different from the one I booked. Despite informing them of our anniversary, the staff's response was unhelpful. The initial room's view was changed without acknowledgment, and the alternative offered was worse. Only after speaking to the manager ( it's worth noting that the manager I spoke to was exceptionally friendly and understanding) did we receive a better room, but it still wasn't the one we booked. The lack of consideration for our special occasion made it a frustrating experience overall.
旅先の様々な魅力を発見したいお客様に、グランド モガドール メナラは最適です。グランド モガドール メナラは、ビジネスでもレジャーでも、マラケシュでの快適な滞在をご提供いたします。当施設はマラケッシュ駅から1km、マラケシュ・メナラ空港から5kmと、立地に優れています。メナラ庭園やクトゥビーヤ・モスク、LABRANDA Rose and Aqua Parkなど、周辺で多くの観光名所をお楽しみいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、マラケシュの当施設提供の駐車場をご利用いただけます。このホテルは、カップルに特に好評です。
旅先の様々な魅力を発見したいお客様に、Mövenpick Hotel Mansour Eddahbi Marrakechは最適です。Mövenpick Hotel Mansour Eddahbi Marrakechは、マラケシュの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はマラケッシュ駅から1km、マラケシュ・メナラ空港から5kmと、立地に優れています。付近のエリアは、Le Palais de Congresやクトゥビーヤ・モスク、Ensemble Artisanalなど、観光名所が豊富なことで有名です。長い一日の終わりには、館内施設でくつろぐのもお勧めです。マラケシュの当施設には、併設の駐車場があります。
ゲゲストBeautiful Riad with exceptional staff. I stayed 6 nights and was grateful for the exceptional service. There are a lot of stairs -- that's everywhere in Morocco - but the the Riad experience is worth it. It's located in the Medina close to the gate - easy to find and also easy to get a taxi at the Medina entrance. Lovely, lovely experience.
It's described accurately but what I wasn't prepared for was the Animation Team being based directly by the pool so it's hard to get any peace and quiet as there are music, games and activities around the pool for the majority of the day. Some of the music wasn't really appropriate for a 'family' location. The sunbeds are simple plastic - no padding - so useful to bring lilos / yoga mats etc if you need a bit of extra comfort. Food was good in the most part and for what you pay, drinks okay. Cocktails were pre-mixed syrups (not actual cocktails) but beer and wine were fine. One night we tried to sit at a table outside to be told it had been 'reserved'. We sat nearby and no one took the reserved table, which was a little annoying and not something I would expect at an all-inclusive. The spa is lovely - the package option was very good value. The room was a bit tired - we took that as part of its charm - but when we arrived there were no towels in the room and we had a twin bed rather than a double so took a while to sort that all out. The reception team were excellent. Very helpful. Overall, not bad value but less of the 'animation' for me would have been nice.