マサトラン エステロ・インフィエルニージョ公園周辺のおすすめホテル・宿

This hotel is directly on the malecon, good location. But the rest was pretty poor. The rooms are extremely dated.Old furniture, old decor, fitness center closed, no fridge and our reservation stated these amenities were included! Also a missing ceiling fan. I would not return . Do not be fooled by the pictures. Make sure to see a room before committing to this hotel. We had a real surprise.

The location is great, the pool area is very nice, and the restaurant ”condimento” is great during the breakfast buffet. However, I would not recommend the hotel for the following reasons: -My room was ugly, dated, and in bad condition. Additionally, there were bugs in the ceiling. -The hallways in the hotel smelled bad due to the garbage being stored outside on the bottom floor (I have pictures) and the open property next door having a garbage disposal area right next to Emporio hotel. -The valet parking took too long to bring vehicles to customers. -The bar was attended by young people unaware of customer service, the waiters and bartenders needed to be trained. Some waiters would charge you for drinks before delivering, and others would not. Most customers had to go to the bar because waiters did not approach anybody for orders or drinks. Lastly, the bartenders would play music randomly and stop/interrupt the songs if they did not like it, making it very annoying. -It was very inconvenient not being able to bring coffee, water, or food to my hotel room. I recommend the hotel for the breakfast buffet. It has a great view, and the service during breakfast was good!

Arrived for my super-short stay of one night and was greeted first by a great bellboy, who took my bags as I exited my taxi. Juan Carlo waited while I checked in and then escorted me to my room with my bags. I arrived late afternoon for just the short stay, so went only to the beach and walked around there. Very lively and cheerful, with banda music playing for families. I sat at the beach grill, enjoying a sunset, Pacifico and some great food - shrimp ceviche, tortilla soup and guacamole - so amazing. The server, Charlie, was attentive, charming and very fast. The room was quite nice. Very clean, spacious and comfortable. The bed felt great, not too hard. The hotel wasn't noisy, but the street noise was - not the issue of the hotel. We are close to Valentino's Disco and the pulmonias, with music and lights, were constant up and down the street. I, personally, was not disturbed, as it is part of the culture in Mazatlan! Other quick notes - wifi worked great, shower and water pressure was super, A/C was consistent and staff were pleasant. A great choice for my next visit!

Lidia Martínez the best customer service during my visit. Lidia was able to convince to stay at my current hotel for more night until she was able to accommodate me at the Marriot. My stay was worth it because of the hotel amenities and people like Lidia Martinez. I will be happy to return to Marriot Mazatlan.

私はこのホテルでの滞在を本当に楽しんだ。施設はとてもきれいで、すべての家具は新しいものだった。 食事とビュッフェサービスも素晴らしかった。 私は間違いなくここに再び滞在しています

The main needs of this vacation were beach, sand, pool, drinks, food. This fit the bill as the cheapest, direct flight for both my wife and I from BC and my brother and his wife from SK. A RIU this resort is NOT but we knew that going in. We knew the food would not be great, it isn't in the buffet. It's adequate for one visit maybe two but after that too limited and too repetitive. We chose instead to visit one of the smaller restaurants and either the Luna, Pacific Tower or Star Palace from breakfasts and select one of the dinner options each evening. Through that dining experience which was good we met Ramon. What an exceptionally pleasant, knowledgeable, hardworking and catering man. We asked to use the one dining room that was closed to play cards in. It was hard to find a quiet place to get away for that kind of activity. He said absolutely and turned the lights on for us and even asked us what we would like to drink. He even made the drinks, which were all exceptional, himself. Each evening then we asked for dinner that would take us to Ramon. He gave us special treatment and made us very welcome each evening for dinner and our card games. He served us drinks through the evening even while he was managing the dinners. The last evening he made me a dirty martini that was very excellent. Four olives!! If we were to decide to go here again we would choose the Luna Palace to stay in as it is a bit more laid back, nice pool and quieter. Not fault of the hotel but bands play on the beach and are extremely loud. The hotel was also fully booked with local families and associations or teams so very busy. We never were able to use the main pool but the Pacific pool was a good alternative and we stayed on the beach under a Palapa.

私はサービス、非常に心の従業員、リビングルームで冗談を言った活動が好きです、そして、組織のダーリンカの女の子、彼女はいつも私たちを快適にします。