私の滞在中に3人の男性が予告なしに私の部屋に入り、ルームメイト2人は脱衣をしていて、ホテルの経営陣はそれについて何もしません!!私はホテルドラドで9つのホテルの部屋と会議室を4日間借りました。私たちの滞在の2日目、神秘的な男が予告なしに私たちの部屋にボルトインし、私のルームメイトが完全に脱いでいるのを見ました.なぜ私たちのパーティーの外の誰かが私たちの部屋にアクセスできるのですか! ?私たちはホテルのマネージャーのジョアンナとマルコに行きましたが、彼らはそれについて何もしません。彼らは、「視点の問題」だけでは大したことではないと私たちに伝えます。報告後間もなく、マルコは私たちの部屋に駆け込み、彼の後ろに別の男がいて、ドアをノックせず、ドアを開けたばかりで、他の女の子は服を脱いで部屋を出て、「問題を修正する」と主張しませんでした。マルコとジョアンナは解雇される必要があります!この時点で、私の組織のすべての女の子は怖がっていて、何人かは泣いていました、そして、私たちは皆完全に安全ではないと感じました。経営陣は私たちを嫌がらせしていました。彼らはすべての階にカメラを持っています、そして私たちが尋ねたとき、彼らはこれらのイベントの映像がないと主張しました(どれほど便利です!!!)それで、私たちは彼らに訴訟を起こして、彼らが私たちに映像を解放することができます.私の女の子が経験したこの精神的および感情的なトラウマに加えて、私はホテルの部屋、会議室、ホテルのケータリングに3,000ドル以上を費やしましたが、ホテルは事件後に使用しなかったサービスと部屋の払い戻しを受けません。これは非常にできる事は LEAST
Very friendly service! Especially bartender Santiago! Shoutout to you! Friendly people, good breakfast! High quality food! Very nice view from sky swimming pool! Also nice environment. Good service
旅先の様々な魅力を発見したいお客様に、ホテル ポルトン サバネタは最適です。ホテル ポルトン サバネタは、ビジネスでもレジャーでも、Sabanetaでの快適な滞在をご提供いたします。当施設はメデジンオラヤ・エレア空港から11kmです。付近にはサバネタ公園やParque de Itagüí、エンビガド公園などがあり、Sabanetaの観光に非常に便利な立地です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。
ゲゲスト2020.12.12
We stayed one week as I am Colombia and my husband is not and was a little shy to stay at my mothers house around the corner. Picked because of the reviews and location. Room was comfortable, although even if you have your dnd they will come in and turnoff the ac. Fridge never refilled. You have to ask for water at reception but beware if the restaurant is closed they will have none. I’ve travelled extensively and both my husband and I work in hotels. This is the first hotel to ever call you every day at 8:55 am to tell you breakfast is about to end, and if you would like your order brought up. I mean someone else might like that, but we hated it!!! I understand the guy thought he was doing a favor and yes maybe 2 days out of the 7 but Jesus! Don’t do that. Shower comfortable however they don’t have conditioner and you must call down for a blow dryer. Bed was comfortable and we were in the largest suite on the top floor. However the ac is placed in a location where when turned on it blows directly at the bed! It’s impossible to sleep like that as you will need it on blast to cool the room since they have turned it off for you and it’s so directly on you that you will get sick. Now I had three things that have gone missing from my room. One of which was a pink purse. Luckily it was a Nine West purse and not one of my very expensive Gucci purses. This I called the reception on the same day as check out to first ask them if I had left it behind, not only were they very defensive about it but also offensive. The receptionist ( gentleman) said oh you sure you didn’t drop it as i seen you leave with so much stuff. And he also said why would you just bring it up now. Mind you I made this call about one hour after checking out. I said to him because I wanted to make sure it wasn’t in my bag. The purse was placed next to my sneakers which were the exact same color. Now you see I would just think that it got tangled up with the sheets, but one thing occurred which made me think something was not right. On one day, I took the end off the door since the waiter brought up our food. We stayed late in bed watching tv and sleeping. Someone opened our door with no knock. I quickly rushed to see who it was and it was the hotel manager. She said ohhh I’m sorry I didn’t know someone was staying in this room I’m so sorry. Now I work in hotels and know two things. The hotel manger always knows when a guest is in their highest paying room, and hotel managers always knock. Also this was through the middle of our stay. They hotel managers office is directly across from our room. They knew. My bag was also opened and a blue adidas body suit was stolen as well as a pair of white stretchy jeans. I only noticed this maybe two or three days ago when I recalled o had packed them and wanted to wear them. My husband and I were going to return to this hotel due to the convenience, however I never received a call back with a resolution as they said they would.