I worked in the tourism area for almost 6 years and now i became a master travel agent with AMResorts and to be honest I didn’t like my stay at this hotel. Rooms are pretty small, air conditioner didn’t work. A lady at the recepcion didnt provide any information regarding the hotel, how to use our room key if we need to take the elevator, breakfast time, NOTHING, even didn’t let me know the ways i can pay my stay: Cash COL or US, credit card, didn’t let me know what will happen if i pay using US, she didn’t aware us or ask us if we are agreed. We won’t come back.
The BINN Hotel was amazing, each member of the staff was attentive, informative and so kind! It was my first time in Medellín. Everyone from the hostess and restaurant staff ( special shoutout to Farid, you were so beautiful and attentive to my mom !!) security running out to offer an umbrella in the rain, front desk giving great local recommendations . We are already planning a return trip !!! 5⭐️⭐️⭐️⭐️⭐️
Great location, rooms where clean and neat, it is a modern infrastructure, realy comfortable bed and pillows, hot water in showers. The best is the rooftop where you have a great view of the city and the breakfast. It has hot tubs, sauna, pool and a spa so you can also relax. Is close to two shopping malls, restaurants and a super market.
Suites were nicely decorated, spacious and comfortable. Great views. Could not find anything to fault it (other than there was no kettle to boil water for tea, but this was minor). This hotel is in a valley so you can hear some noise at night - We were on a very high floor but were kept awake by drilling at 3am for a couple of nights. But I think these apparant building or road works were just temporary. Pool was quite nice to swim in and not too crowded when I visited in the morning. Maybe busier late afternoon. Decent size for swimming Restaurant was good. Reasonable choice for breakfast and we ate evening meal there twice. Staff helpful although we did need google translate as the English was limited but they did try very hard and Columbia is not really a country where English is widely spoken so that is not a criticism. This hotel was quite expensive (the most expensive one we stayed in, in Columbia) but I feel it was worth just paying that little extra on this occasion to treat ourselves.
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4.8/5
素晴らしい
ゲゲストCheckin process was not smooth with no direct contact. The info of a 24h desk here in trip.com is incorrect, all information will be shared via email / whatsapp. The security guard on shift was very helpful though to check us in. But without being familiar with the processes this took well over 30min. Location and apartment itself great and in close proximity to bars, restaurants and more. All bathrooms clean and showers hot with good water pressure.
RRkwok68Almost perfect stay in Medellin at this beautiful business hotel. Upgraded to King suite on the 10th floor due to my Titanium Elite status. The room was huge, with two full bathrooms, a living room area with a work space, a separate sleeping area, and a terrace. Lots of seating, well lit room, and I especially liked the electronically controlled blackout blinds and privacy shades, which were separate. Bed was comfortable. Water pressure was a bit sad, and it took a while for hot water to arrive (presumably because I was on the 10th floor) but give it 90 seconds and it works great. Hotel breakfast buffet was included; hot and cold continental options with an egg/omelette chef station. Very satisfactory. They had a gym but it was a little sad (see photo) - nice looking pool that I didn’t get in. Only negative point the entire stay - at check in - they told me I would get free water due to my status. So when I get to my room, I see bottles of water on the desk. Of course, I think those are free. At check out, the agent charges me for them. I ask him: “I thought I received free water, they told me I would?” He replies that the water I used was from the minibar, and I needed to call them to deliver water to me. Very odd. But- will still give them five stars due to the upgrade and an otherwise pleasant stay.
This chic and gorgeous boutique hotel with a pool and café/restaurant & bar was the perfect combination of things we needed during our stay in Medellin. It is located in an area known as Patio Bonito which is just a hop, skip and a jump away from the well-known El Poblado and Manila areas. We prefer to stay in the Patio Bonito area for its uniqueness in being close enough to the beautiful chaos but with the added bonus of being in a serene neighborhood. I guess I could be called a seasoned traveler but I hadn’t written a review for a long while but we frequent Medellin and this place deserves a shout-out as it stands out amongst the rest! In all my accommodation experiences Antipoda Hotel surpasses expectations in terms of the aforementioned and additionally in the quality of bedding, shower designs and water pressure, -cleanliness and warm service. The hotel itself doesn't have a lot of rooms (maybe 8-10) and is neatly tucked away like a hidden gem. Last but not least, I search high and low for good food and coffee and lo and behold this place met and exceeded my expectations! It’s no surprise that they had good coffee I suppose but the menu was obviously well thought-out and designed for a unique experience with a modern twist of local and foreign flavors and each dish was definitely IG worthy in presentation. There were beers and finely presented cocktails as well, which we really enjoyed. We were seeing people in the café/restaurant & bar who were not staying at the hotel and it turns out that it is open to non-hotel customers as well.
The worst experience that I had with this hotel is that they overcharged my by 1,280.000 pesos and then when I alerted them to the fact, they refused to help me. This is quite a serious abuse and part of a lack of organisation and of ethics by the hotel management. The staff in the hotel in general were rude and unhelpful. I paid 320,000 pesos per room per night plus the 1,280.000 that they overcharged me and my family and I think that overall, it is better to try one of the many other hotels around that area rather than suffer the inconvenience of dealing with the people in this hotel. La peor experiencia que tuve con este hotel es que me cobraron 1.280.000 pesos de más y cuando les avisé del hecho, se negaron a ayudarme. Esto es un abuso bastante grave y parte de una falta de organización y de ética por parte de la dirección del hotel. El personal del hotel en general fue grosero y indiferente. Pagué 320.000 pesos por habitación por noche mas los 1,280,000 que cobraron a mi tarjeta de debito y no me devolvieron y mi consejo es mejor probar uno de los muchos otros hoteles de la zona.