갑자기 일정이 바뀌어 하루 먼저 밀라노를 떠나게 되었으나 투숙일 2일 전이라 예약 부분취소가 불가능했다. 호텔에 사정을 얘기하니 프런트데스크 매니저님이 방도 업그레이드 해 주고 체크아웃 시간도 연장해 주었으며 세심하게 배려해 주었습니다. 이 리뷰를 통해 매니저님에게 다시 한 번 감사의 인사를 전하고 싶습니다. 인근 Mandarin Oriental Hotel이나 Four Season's Hotel에도 투숙한 적이 있지만 호텔 위치나 방, 서비스 등 모든 면에서 Park Hyatt Milan이 가장 좋았습니다. 감사합니다.
翻訳
Mohamed Marwane Mefteh
プレミアムルーム(キング)(禁煙)
宿泊: 2024年9月
一人旅
8件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年10月3日
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ホテルからの返信: Dear BoardingPass, Greetings from Park Hyatt Milano! I really appreciate you taking the time to share your feedback with the TripAdvisor community. It is so gratifying when Guests appreciate our commitment and recognize the quality of the result. We look forward to welcoming you back very soon. Best regards, Simone Giorgi, General Manager
ホテルからの返信: Dear ayater1212, Greetings from Park Hyatt Milano! Thank you for taking the time to share your positive experience with the TripAdvisor community. Making you feel good during your stay has always been our goal and every day we work to offer you the best experience of your life. We are glad to hear that you felt comfortable with your baby, as well as with our staff. Thank you for your lovely feedback, we deeply appreciate it. We look forward to welcoming you back very soon. Kind regards, Simone Giorgi, General Manager
ホテルからの返信: Dear Guest, Greetings from Park Hyatt Milano! Thank you very much for your valuable review. We are very happy to know that you enjoyed your stay at our stunning property. It’s always amazing to hear that we’ve been successful in our goal of providing our guests with the best possible experience. We look forward to welcoming you back very soon. Kind regards, Simone Giorgi, General Manager
ホテルからの返信: Dear Pioneer679326, Greetings from Park Hyatt Milano! Thank you very much for your valuable review. We are very happy to know that you enjoyed your stay at our stunning property. Making you feel good during your stay has always been our goal and every day we work to offer you the best experience of your life. I truly hope to welcoming you back soon. Kind regards, Simone Giorgi, General Manager
ゲスト
宿泊: 2024年12月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年12月19日
Good convenient area next to the Duomo and major shopping streets & malls. No problem with food as there's more than enough restaurants nearby. Taxi calling by the Concierge is the best, as they use a special modem. Other public transport just round the corner with Metro, buses & trams.
翻訳
ゲスト
宿泊: 2024年12月
家族旅行
5.0/5
とても素晴らしい
投稿: 2024年12月16日
We had a wonderful stay at the Park Hyatt Milan, thanks to its unbeatable location right next to the Galleria and the Duomo, with lots of food options and exploring Milan incredibly convenient. The breakfast buffet was a highlight of our mornings, offering a simple yet exceptional selection of fresh, high-quality items that we thoroughly enjoyed. Our deluxe king room was clean and well-maintained, although it felt a bit small, and occasional street noise disrupted our sleep. (Do not recommend room with Galleria view if you are a light sleeper) Special recognition goes to Kristina, the Guest Experience Manager, for her outstanding service recovery. She addressed our concerns with promptness and professionalism, going above and beyond to ensure we left with a positive experience. Overall, it was a memorable stay, and we wouldn’t hesitate to recommend this hotel for its prime location and excellent service!
翻訳
ゲスト
宿泊: 2024年12月
その他
5.0/5
とても素晴らしい
投稿: 2024年12月10日
My son and I went to Milan for 4 days to see the art and wander the city. The Park Hyatt Milan was the perfect home away from home. The location is wonderful, the food is amazing (we had breakfasts, dinner and a bar adventure in the hotel), but most importantly, the staff goes above and beyond to make your stay comfortable. Every staff member was polite, courteous and eager to help you with any concern. I have stayed in other hotels in Milan, but not anymore. I will stay at the Park Hyatt Milan because they made our Milan stay an unforgettable experience. Thank you!