I don’t think I will stay there again after stayed 3 nights.. When I talked with the staff when we arrived she said they will provide the water more if we want so I thought they will give us more free water. I asked another staff in the evening and he said if we finish free bottle then just drink water in the fridge and pay for it. He shouted on the phone and even I asked him to come to my room to show the price list he kept yelling at me in front of my mom. We paid almost 1200 euro for 3 nights and we were super shocked that hotel staff yelling at the guests. I contacted hotel.com and they helped me to send the e-mail to the hotel. The front manager and other staff apologized to me and said they will provide 200% service so I didn’t ask refund rest of the nights. But when we were back to the hotel at night. They didn’t clean up the room at all and even no free water no towels whole night. Shocked again. We left at 3:30 pm that day and cleaning service finished 2 pm. I didn’t know and even they didn’t ask if anything we need when we are out. Just mentioned that they will provide if we ask the water….. I was really wondering where was 200% better service. My mom said it was not worth to stay compare with the price and seriously ruined our good mood for travel.
There was no restaurant for breakfast and coffee machine water part also so dirty. I will not stay there again
自動翻訳
Jeremy
2022年9月13日
The location was great and the public areas were clean and presentable. The staff were friendly and helpful.
The property is let down by the maintenance of the room which was bordering on just plain bad.
The curtain didn’t fit the window and so let in light along one edge. The curtain wasn’t blackout so the room was bright all night as the building across the road leaves the lights on.
Shelves loose in bathroom, rotten exposed wood next to the bath in the room. Limescale to an unacceptable level around the shower door and around and under the sink and the tap was loose and flopped around next to the sink. The sink and bidet had sticky patches on them.
自動翻訳
Jonathan
2024年1月11日
Quiet, Clean, Safe, Comfortable Bed, Water Does Not Drain Well In The Shower (MOLDY SMELL), Secure Parking Near By, Close To Good Food, Site Seeing & Shopping
当施設からミラノ・カドルナ駅まで約3km、リナーテ空港まで約8km、移動に便利です。最寄の主要公共交通機関はサンバビラで、当施設から300mです。付近のエリアには、ヴィットーリオ・エマヌエーレ2世のガッレリアやスフォルツェスコ城、World of Leonardo da Vinciなどの多くの観光名所があり、充実した時間をお過ごしいただけます。