ゲゲストI had a great stay at this hotel. The room was clean and comfortable, and the service was excellent. The location is very close to the airport, making travel easy and convenient. They also offer tours in Trabzon, which made our trip even better. Highly recommended!
ゲゲストThe room is quite clean. The housekeepers are helpful and courteous. However, the front office refused to cooperate with us when we brought to their attention that we booked a bigger room. We even evidenced it by showing them the details of the online booking. However, they kept gaslighting us and trying to make us believe that we were in a 22m2 room when it was clearly a 15m2 room. Don’t be in the hospitality sector if you don’t like to help your guests.