The location is great.. it’s in the center of everything with many shops, banks, restaurants and more around. You don’t need to use transportation. The staff are attentive especially Mr. Emir Bal at reception. The hotel and reception lobby area look nice with a cafe on site. However, the hotel is 25+ years old & the room is small with old furniture that needs renovation immediately. The breakfast is so basic it’s not at all a 5 stars hotel. I got bitten by mosquitos in the room and that was bizarre when no window were opened! Hence the price is so high for this hotel.
We spent 4 nights in this hotel as a base for our trips in northern Turkey before heading to Istanbul. The hotel was average, with modest rooms and breakfast. Rooms were ok though, with fairly good wifi and a small LCD TV. Bathrooms were not bad and clean. Tea and coffee facilities are present as well. The rooms are quite old and should be refurbished soon, but I think they already have better rooms, probably the ones with a sea view. The staff were friendly but usually couldn't speak english. The location was not very close to citycentre but taxis are not very expensive. There's a supermarket very close to the hotel and they have quite everything from groceries to fruits. Maybe it's not the best hotel in town but for a budgetary hotel it's not a bad choice.
Trabzon VIP apart обманывает туристов на деньги . Использует мошенническую схему через букинг и обманывает людей . Отказывает в заселении и не возвращает деньги . Занимается шантажем и вымогательством . Просит фотографии кредитных карт с обоих сторон. Сотрудники постоянно врут. Жаль раньше видео отзывы не видели об этом отеле . Ни в коем случае сюда нельзя заселяться . Многие положительные отзывы об отеле не настоящие либо уже не актуальные.
Uzer otel, Trabzon is a small but cozy with clean and tastefully furnished room. WiFi speed was fast and strong. Breakfast was delicious with freshly cooked food to complement the spread offered on the counter. Staff in dining hall and front desk, namely Abdul Ghaffar were most helpful and attentive. Hotel is also within walking distance to several interesting meandering backalley, filled with quaint shops offering a wide range of products. Walking upwards along these alleys eventually lead to a boulevard with fashionable and modern upscale shops on both sides. From here, the main Square is within sight. What impressed us most, was the quick thinking and action of two brothers/hotel owner Erdan and his brother Suleiman, when my husband realised his passport was lost(probably during our walk to the Square). After making several phone calls, the brothers were informed that my husband's passport was at the Central police station. Both brothers immediately drove and accompanied my husband to the Central police station. Happy to report that the lost passport was collected from the Central police station within the next half hour due to the quick thinking/action of the brothers and the efficiency of the local police. Most of all, many thanks to the kind hearted soul who sent the lost passport to the police station, at the expense of his/her own time . We will be forever grateful to the two brothers/owners of Uzer hotel for helping to recover my husband's passport. THANK YOU
ゲゲストStar suite hotel is ok accommodation. it is clean, the breakfast is great. the hotel staff is excellent. all praise for the staff and the owner. The room is a small apartment, really excellent. The location is not very good, if you want to be in the center then this hotel is not for you. but if you choose to be close to the airport and have parking, then this is the location for you. If we were to go to Trabzon again, we would probably choose another location. The hotel and staff are ok, but not the location. It has nothing on walking distance.
We stayed here for two nights, and I strongly advise you to find another hotel. The customer service we received from this hotel was very, very bad, and the issues we had during our stay revealed that the hotel takes no ownership for problems - even problems that it actually causes. To our amazement, no manager was available to talk to us during the entire two-day duration of our stay. The staff had confirmed by email in advance of our stay that they would look after some important packages for us, which would arrive before we did. However, when the packages had arrived, they told the shipping company that they did not recognise our names and sent them away, which resulted in us never seeing them again. They tried to blame the shipping company, but we were able to obtain confirmation that it was not the shipping company's fault. This may seem like a problem that would not affect you, but my strong view is that no significant problem would be handled any differently. The management of the hotel were clearly comfortable to leave ill-equipped reception staff to cope without any support. I have never in my several decades of travelling encountered a situation where it was not possible to speak to a manager at any point during a stay or to have anyone take responsibility for resolving a customer's compliant. Aside from the terrible customer service, I believe the quality of the hotel is nowhere near high enough to justify the relatively expensive cost of staying there. The breakfast felt like an exercise in cost saving (the only bread being cheap white slices, having to ask on both mornings for milk to be provided, no fruit, no variety in anything else), with none of the quality that we experienced in other hotels we stayed in across Turkey. I know that it can be tempting to ignore a poor review when there are others that are more favourable, but I hope my advice is helpful. I urge you to book somewhere else so that you can enjoy your stay in Trabzon more than we did.
ゲゲストI arrived really early and the receptionist gave me a room anyway because I was so tired. Thank you :) its within 1 minute of the bus station, and A101 grocery is a stones throw away. Theres a restaurant directly downstairs if you need it. The room was clean, shower was hot and the bed was huge. Would definitely come back and stay here if I ever go back to Trabzon.