This was out third stay at this property. Our first stay was when is first opened. We stayed for 4 nights and overall had a great experience. Star at the front desk was really nice and very informative. Here are the Pros & Cons of this hotel. Pros: -They have done a decent job keeping up with the maintenance of the property. -The lobby/common area is bright, modern, and offers an amazing view of the beach. Wether you are eating breakfast or just want to read a good book in an inviting atmosphere -Room-spacious (we used suite rewards to upgrade to an executive double queen studio), full kitchen, decor was modern and flooring allows room to look and smell clean since there is no wall to wall carpeting. -Large balcony-can store beach chairs and umbrella, while still having room to sit -Ocean view and Oceanfront rooms both offered nice views (we have stayed in both types) -Location-quiet less populated area of the beach. This may be a con for some because there is not a lot to do within walking distance. -Fitness area-modern equipment, spacious enough. Included ellipticals, treadmills, weight machine, balls, etc. Cons -Bathroom- spacious, but not sure why there is only half of a shower door. I also wish that the shower head was detachable. -Breakfast could be improved. When we visited a couple of years ago the buffet had things like Brie cheese & chocolate croissants. No such luck this time. The quality is not great (eg. tasteless eggs, watery oatmeal, limited fruit selection). -Housekeeping-this is an extended stay location so they no longer clean your room everyday. You only get a “refresh” (remove trash and replace towels) after 3 days. I wish Marriott would remove the option in the APP for housekeeping everyday for these hotels. You opt in only to find out it’s not possible. -Parking garage-it’s tight and challenging to maneuver, but I appreciate that it’s covered, easy to get to, and there is ample parking. There are 15 min check in areas on the first floor which are helpful. The problem is that people still double park and cause traffic to back up. -Beach-the area in front of the hotel is very rocky (bring water shoes). I also did not like that the chair rental company set up their items in a line (chairs & umbrella) obscuring the view for everyone else. We were forced to set up our chairs behind theirs and did not have as nice a view of the water. Overall, we still like this property and will eventually come back.
I stayed at this hotel for an educator’s conference, but was disappointed with security throughout my stay. During the workshops all participants had to pack up their bags and take all belongings with them during breaks and lunch because we were told nothing was safe, as well as my final day someone accessed my room to drop off water (though I asked them not to) and scraped the back of and redeemed a video game card I had left on the bed (a gift for my son). If you stay here, you need to make sure that the safe in the room is functioning (mine beeped constantly and did not work) and make sure anything of value is locked up. Be sure to be on the lookout for extra charges, since I put towels inside the safe to muffle the beeping but they charged $50 to my card, even though I took the towels out of the safe and left them on the floor when I left. The staff was slow to react, and the manager did not respond to any of my emails, but a front desk manager then did (after a little under a week). They reversed the towel charge (saying it was done in “good faith”) but said they had no proof of the stolen card, though they said they were sorry this happened. Beware and be careful at this hotel. It should be noted that I made every effort to resolve this with them, and the only thing offered was giving “Bonvoy points” which I have no desire to use at any time in the future.
We totally enjoyed our stay at the Dunes Village Resort. It was an unforgettable experience! The balcony in our room was the ”it” factor for me. We could hear and see the beauty and majesty of the Atlantic ocean. The room was very clean and comfortable! We were on the 6th floor and it was the best view! The atmosphere was peaceful and cozy! Parking was spot on, but be sure at check-in to confirm which parking area A or B you are assigned to. Be aware of time share solicitation with food coupons. They are set up in the lobby of Resort. (Just know all all the details if you opt to participate). Note, the seafood Buffets in Myrtle Beach is very expensive. Overall, as far as the Dunes Village Resort we were wowed by the elegant room, indoor amusement, and the outstanding, professional staff! We will come back in future!
Fantastic stay. Great unexpected view from Pine building 8th floor. Bedrooms are very big. Nice big dinner table to put a lot of stuff on not for eating. Kitchen works fine for short stays. Complex is great with lots of open space. Pools were great. Quiet pool was nice to have. Very nice and helpful staff. Only 2 elevators, but they do run fast. Lots of luggage and food carts for loading and unloading. Lots of close parking, but were there in September. Great location for central and north Myrtle Beach. Food onsite was good and not over priced for Marriott. Driving is a must for more selection.
First, the positives: While you have to schedule your room to be cleaned (if desired), housekeeping shows up every day with fresh towels and washcloths. They will also take your trash. Both of the housekeepers we met were very nice. The towels are so nice and fluffy. Our room was clean and well taken care of. The breakfast buffet was massive and well stocked. The breakfast team did an excellent job keeping food and dishes coming and clearing and cleaning tables. The pool was very large. Our room was mostly quiet. You couldn’t hear people walking around above or around you. The only thing we could hear was when we opened our balcony door to hear the ocean, and it was someone else on their balcony being loud. The negatives: The hot tub was often crowded with people using it for a kiddie pool. They don’t want you to bring outside food or drinks, but we don’t drink and weren’t interested in ordering anything from the restaurant. And the pool/hot tub closed at SUNDOWN, which is ridiculous. A lot of people like to swim or sit in the hot tub after dinner or in the evening when it’s less crowded and less children. If a bunch of people come down for breakfast at once, it’s difficult to find a table, even though there are lots of tables. Parking is extra. $13.99 a day. $20 if you want valet. The really bad part is that I have a handicapped tag and can’t always walk long distances, but you are not parking near the hotel. The parking garage is for valet and the lot closest to the hotel is all 15 minute parking for new guests. Way more spots than needed. It was always full and pretty sure not with people who were only there for 15 minutes. There were THREE handicap spaces. For a hotel with 19 floors of rooms. There were a few more by the restaurant but we were pretty sure they were for the restaurant. It rained a couple of days so you’re going to get wet. The parking was just atrocious. Overall we had a nice time and it was a nice suite.
SSunday SClearly, ”clean” is relative. The hotel has a sheen of dust/dirt. Their standards of clean are subpar. I'm so disappointed in the hotel. Front desk staff was VERY friendly and helpful. One housekeeper had to come and clean again after we checked in and she was super pleasant. Hair on shower wall, greasy tile floors that hadn't been mopped, dust and sand on the desk and other surfaces. Remotes were filthy (I always travel with bleach wipes and the wipes had visible dirt on them from the buttons). The breakfast was ho-hum and the area not that clean. Serving utensils were never cleaned or swapped out. And hot food and Styrofoam plates and bowls is diabolical. The young man was nice. The lady was rude and had on a dirty shirt at 7:30am. Toddler underwear were in one of the elevators for more than 24 hours. Trash can was dirty at 6:55am. The bulk of the housekeeping staff appear to be white women, and as a black woman in the South, they did not feel hospitable (to me, and I know the vibe well). They barely speak even when greeted. I'm a platinum IHG member on a tour with Holiday Inn Vacations. Both companies should be ashamed.
A small issue with the toilet in the bathroom getting backed up. No plunger in room to possibly correct the problem. Everything else was fine. The tv worked, the lighting and air conditioning were fine, the bed while not the greatest were ok. My key cards worked, while one worked better than the other. Iron, ironing board were fine. I didnt use the microwave so I cant give my opinion on that. Centrally located next door to the location I was at for a 3 day convention (Broadway at the Beach) so that was good.
ゲゲストtoday my id was expired and I had already booked my room for next night. my boyfriend was kicked out of my room with less than an hours notice and locked out of room, with not even all of our belongings while I was at work!!! no one at this hotel had the decency to inform me of their decision that they wouldn't except my expired ID and I needed to leave ASAP. and I had to get my refund from 3rd party sales Trips.com which said this booking would not be offering any refunds!! still waiting to hear back from them on refund!I will never go back there and would never recommend them to anyone after the rude people I had to deal with today!!!
Landmark was amazing during our week of being displaced from Hurricane Helene while we had no power, water, internet, etc. Everyone was very kind we spoke with. We were there for a week and love the convenience to local shopping, restaurants and of course, the Grand Strand! Looking forward to the next time, but not as a hurricane evacuee! Thank you for an amazing stay in room Suite 946!
The staff are friendly, and the rooms are nice. One of the few pet friendly hotels in Myrtle beach. We had an ocean front room and we are very satisfied with our stay. If your looking into this place it’s worth trying