This used to be a nice place to stay, but has really went downhill. We have always stayed at this hotel but will not be staying again in the future. The hotel was dirty and in need of painting/ updates. Also, the continental breakfast isn’t complimentary anymore. I was surprised at how fast the place has went downhill in the last year since my family stayed. The light switch in the bathroom did not have a proper cover and a safety issue. Amenities were slim at the hotel, tissue box empty in the bathroom, broken soap dispenser and stains on the carpet. I think most of the recent reviews are fakes as they have one contribution and referring to the employee on a first name basis. Disappointing as this is a very nice area to stay while traveling, but definitely choose another hotel.
The bed was very comfortable and the shower had great water pressure and plenty of hot water. We were there 2 nights. Breakfast was adequate, but not exceptional. The person at check-in was not at all warm or welcoming; no name tag visible. However, Janice at check- out was kind and helpful. We had a number of issues with things that were broken or missing in our room as well as what appeared to be water damage from the shower in the bathroom. (There is a lot to be said for having a complete shower enclosure, not glass that only partially covers the shower.) I told Janice about all of our issues with the room, showed her photos I had taken, and she wrote everything down. I hope all of these problems have been addressed so future guests in this room can have a much more pleasant experience. My husband was in touch with management about our concerns and they were very receptive.
Check-in was fast and easy. The room was clean and spotless. The rate is decent and great for a few nights. Breakfast is good for the price. We will come back. The staff is friendly and treated as if they were family. The manager is very helpful with the area around Nashville. Thank you Days Inn.....!!!
I recently stayed at this hotel for a wedding, and it was an absolute nightmare from start to finish. When we first checked in, we were given a room that hadn’t even been cleaned—bed unmade, trash everywhere, and clearly no attention to basic housekeeping. This should have been the first red flag, but unfortunately, it was only the beginning. The hotel’s breakfast area was equally appalling. It was filthy, with food crumbs and spills all over the place, and no one seemed to be maintaining the cleanliness of the area. It was clear that the staff couldn’t be bothered to keep it even remotely hygienic for guests. After we got situated in our second room, we went downstairs to the reception area and the nightmare continued. The bartender (Jessica) was unbelievably slow, completely unmotivated, and made it clear they wanted nothing to do with serving our wedding party. The worst part? They openly bad-mouthed our group to other patrons at the bar. Completely unprofessional and unacceptable behavior for any establishment, let alone a hotel. The following morning I raised these concerns to the Assistant General Manager, Terry Craig, and things went from bad to worse. Instead of taking the feedback seriously, he gave me a condescending attitude and proceeded to defend the bartender's disgraceful behavior. Terry actually sided with the other patrons – the same ones the bartender was bad-mouthing the wedding party to – and said that *we* were the ones being ”a pain in the ass.” This was a jaw-dropping level of unprofessionalism. Rather than de-escalating the situation or even pretending to care about customer service, Terry smirked at me throughout the entire conversation and seemed more interested in dismissing my concerns than addressing them. I was simply trying to offer constructive criticism, but he was more intent on defending terrible service and showing off his arrogant, dismissive attitude. I cannot stress enough how utterly disappointed I am in both the service and management at this hotel. If you're looking for a place that values its guests and treats them with even a shred of respect, go elsewhere. This place is a disaster from top to bottom, and I will absolutely not be returning.
Room was clean and temperature was comfortable. Stayed on first floor. Hot coffee and hot tea available throughout stay. Bed was comfortable. Checked out early before breakfast was available. Traffic was heavy at rush hour in front of hotel. Hotel staff were nice and helpful at checkin and checkout.
We stayed here for one night in Dec. 2023; this hotel was generally very nice and appeared new. Our room was sparkling clean and comfortable. However, the showerhead needs replacing, and the wall-mounted conditioner bottle was empty; also the tub was one of those rounded-bottom ones that I find painful to stand in during showering. The TV in our room was very small; we had a mini-fridge but no microwave (we were told we could use the lobby’s). The breakfast here was awful--egg crumbles, burnt sausage patties, and tart oranges were among the selections.
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94 reviews
4.3/5
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3.8/5
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4.4/5
115件の口コミ
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4.3/5
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ゲゲスト'Superfirstly', this La Quintas has the most amazing staff; above and beyond assistance, friendly, welcoming, kind and I mean EVERY staff member we encountered from desk to behind the scenes who we passed in the elevator, arriving at work, EVERYONE!!! deep appreciation to staff members, Diamond who literally 'concierged' us in, and was in charge of our floor and, Kumani who lent us an umbrella, Tracy who was so kind when he came to attend to the TV that was in fact working, the Check in staff on the afternoon of the 27th July who gave great advice and the staff member who brought us additional toiletries we required. (edit) one super comfortable pillow out of the 3 on each bed and a firm, comfortable mattress - perfect for us.
Firstly, it was practically, fantastically 10 minutes' walk into Downtown via the John Seigenthaler Pedestrian Bridge for sights over the Cumberland River of Downtown and the Nissan Stadium. It's been modernised compared to La Quintas elsewhere, but do not order the Onion Rings at the bar (horrid)! the 'dry rubbed wings' were great! Otherwise, the bar and seating/lounge area is welcoming, but I never tried the breakfast.
The car park was easily accessible and one of the best prices in the area. All in all, our experience at La Quintas in Nashville, Stadium contributed positively to our overall fantastic short stay and hopefully, building works (no noise) across the way will be complete when we stay again in the future.
Two night stay for a Vikings Sunday game.. Room was clean and modern, we chose an upgrade for a more spacious option. Our view was of a parking ramp. Staff was very friendly and restaurant/bar menu was exceptional. We will recommend this hotel for future Vikings fans
The room was unspectacular but clean and free of smoke smell. I was only in Nashville for a one-night stay, so it worked well for that purpose. There were two relatively minor inconveniences that would have become more annoying on a multiple day stay: First, the bedside lamp was missing its on/off switch, so the only way to operate it was to screw/unscrew the light bulb. Second, there was no electrical outlet easily accessible from the bed, which made charging my phone and plugging in my c-pap more impractical than it should have been. Front desk personnel were friendly and helpful but no breakfast items were put out at all. This was an issue for me as well because I made this trip on a shoestring budget to do some personal research and thus had to end up skipping breakfast altogether. All in all, three stars for the clean room and courteous, helpful staff. For the price, in a major tourist trap, for one night, the accommodations were fine. For an extended stay or if you are a traveler who enjoys the extras, I would consider staying somewhere else.