Modern apartment studio, air conditioning didn’t work , hotel staff tried to help but problem was not solved , and they did not offered to change the room. Luckily I stayed coupe of nights and I slept with wide open window to get the air. Location is good near the airport and couple stops by tram to the public beach and carrefour food store. Service was bad and unprofessional . Some tried to be friendly but one of them the older man was kind of scammer, don’t trust him he is unprofessional. Hotel need invest in customer service and better trained staff. I am wondering if I get my 150€ insurance deposit back as that older guy couldn’t print or give me some evidence. Saying it’s impossible to print anything, he was extremely slow and bad with the computer. There was family with small infant who struggled they were charged twice and demanded ther refund, the clerk refused and was unprofessional. The only plus in this hotel is roof top pool with beutiful view and modern room except that air condition is not working. So don’t come in summer or even autumn. Wait till winter so you can sleep with open windows. The room cards had many times problems they were not working properly at the elevator car, I had to go change many times. Good luck guys! Sad hotel looks nice but lots of but… if I give score for customer service I give 0
A great location for those who are looking to stay nearby the airport. It's only about 5min drive to the airport. The hotel is nice. The room is basic but the hotel has everything I need. Overall, satisfied with my stay there.