I recently stayed at The Bay Inn and was thoroughly impressed. The room was quaint, exuding a cozy charm that made me feel right at home. The cute courtyard added a delightful touch to the experience—perfect for enjoying a morning coffee or winding down in the evening.The location was unbeatable, putting me within easy reach of everything I wanted to explore. Best of all, it offered terrific value, making it a top choice for anyone looking for quality without breaking the bank. Highly recommend!
ゲゲストHad a bad experience with this property last week. Monday evening I had a flight cancelled but was able to rebook out of Norfolk for early the next morning. I quickly made a hotel reservation and hit the road. A bit over an hour into the trip I hit standstill traffic and since I was within 30 minutes of the property I went ahead and did the mobile checkin so I could just use the digital key when I got there. My mistake! Shortly after that, I got notice that my rebooked flight was cancelled. I quickly called the property to ask if they could grant mercy and not charge me for the room night since I was now turning around and heading home. The desk agent I spoke with was sympathetic but said since I had done the check in, there was nothing she could do. She suggested I call and speak with the manager the next morning when she arrived at 9:00 am. I asked her if she could leave a message about the situation and she said she would include it in her email to the manager that night. Tuesday morning shortly after 9:00 am I called to speak with the manager and got her voice mail. Left a detailed message. No return call. Wednesday morning I called and again had to leave a message. No return call. Friday morning I called again and got the lady I had talked to Monday night. I asked for the manager and she said ”let me go talk to her.” Then came back and asked what it was in reference to. I briefly went over the scenario and told her I believed we had talked Monday night. She again said she would go tell the manager. Next think I know, the phone rings and I get the voice mail of another person I haven't heard of before, not the manager. I left a third voice mail. At this point, I know I'm never getting a refund. But my problem now is the lack of professionalism. If you are the manager of a property, you have to deal with things. The fact that there was no courtesy to just give me a call back or even speak to me when she was obviously there is unacceptable.
ゲゲストThe room was large so we were able to spread out however, there were only 3 small drawers to put our stuff in. They could put a taller/wider dresser with more drawers in for more storage options. There was a shelf over the sink in the bathroom so we had extra storage in there which was great. There was only one hook for all of our towels, not convenient when trying to dry multiple towels. Water pressure was great. Some of the staff was really nice, some seemed like we were bothering them. Breakfast staff was amazing and helpful. Breakfast was ok at best. We had to use the business center and there was a roach on the wall. I told the front desk and they didn't seem concerned about it.
The Econo Lodge in Little Creek is by far one of the cleanest, most comfortable hotels in the area! My husband and I travel to the Norfolk/Virginia Beach area about once a month for work. This is def my favorite place to stay! Bed/sheets were super clean & fresh, floors were spotless, and bathroom was perfect! These rooms are very spacious and homey feeling. The staff is extra friendly and helpful and the location is peaceful. They serve a nice little breakfast in the Lobby but if you want something different, there’s a Starbucks (def a necessity lol), a Bar n Grill, and many other food/necessities within walking distance. The front parking lot is a little small but there is lots of extra parking in the back which is helpful if needed. It’s a very short drive to the beach!! You could even walk it if you don’t mind walking about a 1/2 mile but it’s like a 2 min drive and parking is free. The Cova Brewing Co and Beach park are close by! Now for my favorite part THE BEACH!!! The Chesapeake Bay beach area (beach park) by this hotel is one of the most beautiful in the area. We enjoy it more than Virginia Beach! There are beautiful rocks lined down the middle and little waves so you can relax and enjoy your time in the water. It’s not overcrowded like Virginia Beach and everyone is very friendly. Out of all the times we’ve visited this area, my husband and I both agree WE HAVE THE BEST TIME when we stay at The Econo Lodge Little Creek!