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I don't think you could find a more sweet, attentive and hardworking staff than those at Nyungwe Top View Hotel! We had to leave our hotel at 5 am for our Chimpanzee Trek, and the staff made sure our breakfast was packed at 4:30 am to take with us!! They also made sure we had enough time to have some coffee before we left by surprising us with some at our door. The views at the hotel quite frankly can't be beat, just absolutely beautiful. They also bring hot water bottles for your bed at night as it does get quite chilly. We had such a great time, it was really nice to come back to this hotel after a physically demanding hike! A huge thank you to the staff for helping us create such wonderful memories in Nyungwe National Park.

If you’re familiar with Rwanda travel you’re probably used to the standard delivered. The hotel is in a good location but is underwhelming, dark and badly in need of renovation. The rooms are more like small apartments with a sitting room and bathroom. They are clean but the decoration is not pretty. The balcony has a nice view which helps make the place more enjoyable though. No internet in the rooms and the internet in the lobby is slow. The food was not great and if you don’t get the inclusive package, very overpriced. You’ll be charged almost 70$ for a meal for two which you’d get for 5$ in Kigali. I recommend getting at least breakfast included because there are no options nearby the hotel to eat, probably easier to get everything included. I will say the staff are very friendly and helpful, and as the options in Nyungwe are pretty limited unless you have a very big budget, you probably could do a lot worse. I’d just keep your expectations low, it is overpriced.

Best views with 12 individual cottages in park-like garden offering peaceful, silent and comfortable accommodation. Main building with restaurant is a little outdated and buffet dinner with partly European-style food was okay but not delicious and could benefit from more local food options. All in all - a great place to stay with its caring staff.

Food is unexpactidly amazing... we had breakfast take away (very tasty sandwiche, lunch and dinner with salads and Steaks... All very Good... Compliments to the Chef!!! The view is outstanding and staff us SUPER!!! Rooms are comfortable and clean!!!

The delightful surprises in terms of service at this country hotel made it a very lovely experience. The staff attention to the guests details surpasses the service we had received at the St Regis Hotel in Cairo. Specifically, when we left our room to go for dinner we found 2 umbrellas on our porch in anticipation of a drizzle which started shortly thereafter. When we used a dinner napkin for a barbecue chicken and it got dirty waiter immediately replace it with a new one, and after a hike our boots were cleaned to a pristine condition. The rooms are basic and comfortable and expectations in the Rwandan countryside should be tempered. A very nice stay and would recommend it

We had a fabulous time staying here during our vacation in Rwanda! The staff was incredibly kind and helpful, we loved the rooms, and the view was great. We especially enjoyed having a fire made in our room each night. We will be back!