Beautiful property and great potential. Unfortunately our room was much smaller than the photos, had hair in the shower and a strong mildew smell. There was mold in the mini fridge that didn’t work. The AC and drying rack also didn’t work, unfortunately. We were a bit disappointed and tried to leave early but the terse concierge told us the only person who could refund us was “on vacation”. We went out to the lake for the day and came back late to find ourselves locked out with our luggage still inside (though still unwilling to refund us). Very odd experience. One of the waitresses at breakfast was very nice though!
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ゲスト
2024年5月12日
Questo nostro secondo soggiorno in questo albergo.
Ci troviamo benissimo.
Personale gentilissimo,posizione fantastica,colazione con prodotti di qualità.
Peccato che picsina non è scaldata .
Da rifare
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Claudio
2023年8月14日
Ottimo hotel, molto confortevole e piacevole. Bello il parco ed il castello. Sicuramente consigliato
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ゲスト
2024年5月3日
What a beautiful Hotel. The rooms are very large and the area is quiet. The location is ideal, very near the Lago Maggiore. The restaurant "Le Fief" is delicious. They work together with a one star chef. The kitchen has a very high standard. The staff is very kind and helpful. The breakfast buffet is good. We only missed the fresh orange juice. A very good 5 star hotel.
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nadafornier
2024年2月13日
Very frustrating experience with the a. 3 nights stay at Castello dal Pozzo Very frustrating experience with Smartbox. I bought a gift on Decembre for a 3 days stay in Italy at Cadstello dal Pozzo for 400 chf, just to learn that the hotel refuses the Smartbox offer just after having contacted the hotel many times to agree on possible dates. A real disappointment especially that I bought the Smartbox specifically for this hotel.
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Ahmad
2023年8月31日
great stay, love the castle, stayed in the authentic part and great experience.
room was good and comfy and clean and everything you expect from staying in a castle full of history.
was like sleeping in a musem which was cool.
great local wine from the venue too and loved the views
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Verified traveler
2023年7月4日
The property is AMAZING...it is a castle nestled on beautiful grounds with paths/trees, etc. They have a pool and three restaurants. However, the rooms were a bit tired and needed some remodeling. With some improvements, the place can be a nice location near Lake Maggiore to visit!
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Andrew
2023年6月18日
Beautiful English style stately home. Tastefully renovated. Super friendly and helpful staff. We were in the ‚castle‘, a truly unique experience
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Patrick
2023年5月28日
Very nice place, a little hard to find from the beginning, quiet and very nice staff. The classification of the rooms is a little strange, historical rooms being the cheapest ones. Fantastic dinners at Le Fief, the in-house restaurant.