Probably the worst hotel I’ve been to. There were many things that were not up to standard and few points that outline that this accommodation does not even qualify for 4 stars as advertised: - We received completely different room from what we agreed and paid for online - Room was very old, small, dirty with loads of mould in the walls and ceiling - whole room was full of this smell which affected night sleep and comfort - the moment we returned back to “hotel” - smell was unbearable and at times, difficult to breathe - Housekeepers wouldn’t replace our bedsheets - they will just tuck it in even if they were dirty - Staff is rude, doesn’t speak in English even if they understand it what is asked. We missed our boat trip cruise because evening staff couldn’t guide us through with the questions we had from their own booklets that they advertised - we been informed to come back in the morning - the moment we came in the morning - we were told that this is too late and we should have consulted earlier, night before?? attitude was terrible and reception is not helpful at all We tried to talk to staff at reception but they weren’t helpful - simply pretended they don’t understand what we are talking about, especially elder gentleman This “hotel”, its condition of rooms and service level of staff is maximum 2*stars, how could you give yourself 4*? For bed and breakfast type of accommodation? Attaching pictures of your “4 star” hotel below: We demanded our money back as what we experienced is not what we been advertised for and been heavily misled into buying false product - this is illegal in so many ways, including unfair business practices, false advertisement, health and safety measures Still no contact from hotel or booking com Avoid like plague
Lovely hotel overlooking a piazza. We booked a room with a balcony which was lovely to sit and watch the world go by. It is centrally located with bakeries, restaurants, shops and history right on your doorstep. Although it is a busy road, as is all the center you cannot hear the traffic in the room. The photographs of the Hotel absolutely do not do it justice at all, it is so much better.
The hotel is very basic, no kettle in the rooms virtually no lounge area, just two sofa's in the corridor between reception and restaurant. The staff were pleasant and the sheets were changed every 3/4 days and towels daily. However, the restaurant was a huge problem. We have stayed at hotels over Christmas in Spain, Portugal, Malta, Cyprus, Tunisia and the Canary Islands and never have we had such an abysmal choice of food. We booked half board but, No buffet just a menu with a choice of two starters and two choices of two main dishes. Dessert is extra. I paid for half board, not half of half board, no desserts included?? Virtually half and sometimes all dishes were pasta which is not good if you want to eat healthy or if like me you are diabetic. Breakfast had even less choice. Cereal, bread, croissants, and cakes. One choice of sliced cheese and sliced ham. Yoghurt, tomato juice and peach no orange juice, no hot dishes at all. Cannot recommend this hotel unless you just want a cheap place to sleep. I mentioned the staff were good, i will praise Miguel in the restaurant who besides being multi lingual was very good at his job, trying to find alternatives, some not on the menu, to help with my dietary requirements The Hotel is a 3 star the restaurant i would rate a zero.
良い
56件の口コミ
4.0/5
1泊あたり
4,364円
より
空室を検索
フェリーチェ門周辺のホテルをもっと見る
パレルモのプレミアムホテルTop15
全て表示
次回の滞在に最適なパレルモの厳選プレミアムホテルをチェック
No.
1
4.4/5
114件の口コミ
ポリテアム パレス ホテル
パレルモにあるホテル
"最高の立地"
日付を選択して価格を表示
No.
2
4.1/5
118件の口コミ
NH パレルモ
パレルモにあるホテル
"親切なオーナー"
日付を選択して価格を表示
No.
3
4.3/5
107件の口コミ
グランド ホテル ピアッツァ ボルサ
パレルモにあるホテル
"客室が素晴らしい"
日付を選択して価格を表示
No.
4
4.2/5
115件の口コミ
ユーロスターズ チェントラーレ パレス ホテル
パレルモにあるホテル
"観光地に近い"
日付を選択して価格を表示
No.
5
4.7/5
102件の口コミ
パラッツォ ナトリ ブティック ホテル
パレルモにあるホテル
"Good Location"
日付を選択して価格を表示
No.
6
4.8/5
47件の口コミ
ドミーア ブティックホテルとキッチン
モンデッロにあるホテル
"Good Location"
日付を選択して価格を表示
No.
7
4.6/5
52件の口コミ
ウニコ ブティック ホテル ダルテ
モンデッロにあるホテル
"Good Location"
日付を選択して価格を表示
No.
8
4.2/5
107件の口コミ
ホテル プラザ オペラ
パレルモにあるホテル
"最高の立地"
日付を選択して価格を表示
No.
9
4.5/5
69件の口コミ
パラッツォ ソブラーナ
パレルモにあるホテル
"Good Location"
日付を選択して価格を表示
No.
10
4.5/5
70件の口コミ
ベストウェスタン ホテル プリンシペ ディ ランペドゥーサ
パレルモにあるホテル
"Good Location"
日付を選択して価格を表示
パレルモのおすすめホテル
全て表示
過去2ヶ月間で最も予約数の多いホテルはこちら
No.1
4.4/5
92件の口コミ
ホテルポルタフェリーチェ&スパ
パレルモ | フェリーチェ門より0.18KM
"Good Location"
日付を選択して価格を表示
No.2
4.4/5
56件の口コミ
カラ ルームズ
パレルモ | フェリーチェ門より0.4KM
"Good Location"
日付を選択して価格を表示
No.3
4.5/5
58件の口コミ
アル ピアッツァ マリーナ B&B
パレルモ | フェリーチェ門より0.55KM
"Good Location"
日付を選択して価格を表示
No.4
4.3/5
107件の口コミ
グランド ホテル ピアッツァ ボルサ
パレルモ | フェリーチェ門より0.62KM
"客室が素晴らしい"
日付を選択して価格を表示
No.5
4.6/5
14件の口コミ
オステロ ベロ パレルモ
パレルモ | フェリーチェ門より0.67KM
"Good Location"
日付を選択して価格を表示
No.6
2.9/5
6件の口コミ
ジャルダン ドゥ フランス
パレルモ | フェリーチェ門より0.17KM
"Good Location"
日付を選択して価格を表示
パレルモホテルの口コミ・レビュー
全て表示
実際に宿泊した会員様の評価を参考し、あなたにぴったりの一軒を見つけましょう
4.5/5
とても良い
Ho avuto il piacere di alloggiare in questa splendida location per una settimana. Da subito entri in un ambiente pulito e confortevole attrezzato di ogni confort. A renderlo ancora piu' bello sono i proprietari Giorgio e Valerio , con la loro educazione, spontanetà e simpatia; con loro la stupenda Anna, sempre pronta con il sorriso ad accogliere tutte le tue richieste. Colazione buonissima e molto ricca per tutti i gusti. Consiglio vivamente questo b&b e di sicuro se torno a Mondello so' senza ombra di dubbio dove andare. Grazie per tutto, con affetto da Milano.
FfranckdY6305LCOur room was great. Spacious, clean with comfy beds and pillows and the balcony offered a great view. The bathroom was an experience in itself. Soft ambiance lighting and the room was seriously big with nice tiles. Decoration in the bedroom was very good. Francesco and his team were great too and Francesco was very, very helpful before the trip and during. He gave us lots of useful information like places to eat and go which did make the holidays superb. Thank you so much for recommending going to Cefalú!!!! The hotel itself is well located, impeccable taste inside and the staff’s helpfulness and smiles also made for a great trip. If we go back to Palermo I will definitely go back to the hotel.
BBwefarRead the fineprint and everything will be perfect. I texted a day ahead what my travel itinerary was. Gianlucca was there to welcome me. He made sure I knew everything I needed to know and more!
He showed me what to see and where to go! With this insight I m’ve seen a lot of the city. Got a list of restaurants and such, and all the recommended places were amazing.
Ottimo Beb con vista panoramica e camere accoglienti e pulite con molti ristoranti vicini , personale cordiale e sempre disponibile per qualsiasi richiesta con colazioni abbondanti e pronti a dare qualsiasi informazioni per passare un ottima vacanza vicino al centro di Palermo