サライ ブティック ホテル(Sarayi Boutique Hotel)

We had a spa beach front room it was lovely. The staff was polite and helpful and we had a lovely romantic stay which was well needed. The pool was also lovely and a nice little sun trap. It’s not the most fanciest but we loved it .

Greeted by a closed reception window at 4:00 pm on a Saturday… I saw a note with a mobile number to call so rang through to get an answering machine… left a message then started wandering around. Eventually found a housekeeper who said she’d check me in. Gave me “the only room available” (yes I had a reservation) which was not what I had booked. Welcome to Room 101! As you enter the hotel from the front, past the boarded up bar/ restaurant that used to be, you will pass two public toilets in the cavernous lobby after which you’ll find the door to room 101. Bright lights, and the noise of every single resident passing through the lobby on their way to bed that night was all for me! The “patio” that comes with this prime piece of realestate was two outdoor chairs located in the short space between two buildings of 3 floors in height and is shared only with the rumble of a dozen or so air conditioning units discharging their unwanted heat. The photos of the room I booked showed those rooms out the back, between the main hotel and the car park. Would have been happier there but there were only five still available when I booked mine so I guess I really lucked out… not a pleasant stay. The photo is of my smoke detector..

Apart from the helpful lady on the phone regarding checkin details, there was no service. Stayed there for three nights, no top up of coffee, tea, shampoo, etc, (only enough for first day) ......no clean towels and no-one at the reception when I checked out at 10am on the last day. Apart from location there would be no reason for me to ever stay again.........very disappointed :( I stay in $30/night rooms in SE Asia and get better service.

The receptionist, Ashley was the nicest person. Very helpful, smiling and welcoming. The facilities were clean, comfortable and convenient to the Esplanade, outdoor dining and beach. I particularly liked the rooftop pool and dining space... very lovely. Some added fairy lights would be the cherry on top for bonus ambience.

Sarayi Hotel was in a great spot with a cafe at the front of the building that served a great breakfast. There was parking available at the rear of the building which was very convenient. Restaurants and cafes were all nearby , you just had to choose left or right. We were in a motel style room on the ground floor for 4 nights , the bed was good and there was a small courtyard area. laundry facilities available. only negative was the foyer lights are on all night

Great location, room was great and the rooftop pool is fantastic. Shaded area on the top floor beautiful quiet space to catch up on some reading.

Location, location, location. Right in the heart of palm beach with easy access to beach and surrounding cafes and shops.

All round Wonderful!

This hotel was both functional and at a handy location in the middle of Palm Cove. We had a 'courtyard view' room, with a sliding door opening out to a little outdoor area, but it rained all night so we kept it closed. We should have splurged for a 'mountain view' room. The room was big, with a couch and a very big TV. The bathroom was big and had a nice feel to it, with a window letting in a good amount of light and air. The bed was firm and very comfortable. The pillows were too poofy for me, and flattened under my head, so I used the small decorative cushion to sleep on which was the perfect height/firmness. The staff were friendly. It was a pity the in-house restaurant was closed - it looked pretty.