メルキュール パリ ベルシー ビブリオテーク(Mercure Paris Bercy Bibliotheque Hotel)

就在地鐵bibliotheque 出行很方便，家庭房略顯擁擠，帶着孩子再打開行李箱就很侷促了，但是乾淨衞生，服務也不錯

Very convenient location. Hotel is right next to the metro. Easy to go everywhere. Supermarket right opposite to the hotel.

Rooms were clean and breakfast was good. Personnel at reception was kind

Très bon hôtel, calme, personnel agréable... je recommande les yeux fermés

主打一個方便

Everyone's passports were stolen, they were taken from the room. We traveled to Paris with my wife, a 10-year-old boy and a 2-year-old baby. We booked two adjoining rooms because there were no four-person rooms available. The person at the reception very friendly, we arrived a little early and they gave us a room first. Because we were tired from the trip, we put the Do Not Disturb sign on both doors, but every day people entered our rooms. With the excuse of stocking the coffee station, or cleaning, even when we specifically told people that we did not want them to clean up for us. The first day a European man with light eyes and gray hair came in, while my wife was bathing alone. The second day a lady with African features came in who only spoke French and said that she did not understand us, to whom both my wife in a room and myself told her that we did not want our room cleaned. but he went in anyway. The third day a man with African features came in who just spoke French when I was alone in the room's bathroom. Unfortunately, since we were in two rooms, my wife thought that I had kept the bag with the passports and I thought the same. We didn't realize it was missing until we got to take the train to London. I called the hotel and spoke to two people at the reception a woman and then a man but they told me that the room had already been cleaned and that there was nothing. They offered me no help or investigate the situation. I think it is a network dedicated to stealing passports because they had jewelry, cell phones, tablets, watches, but they only took the passport bag.

Nous avions réservé une chambre à l’avance en prévision du concert de Mylène Farmer le 30 Juin 2023. Le concert est annulé 2h avant le début, pour cause d’émeutes. Je préviens l’hôtel, explique mon problème et demande le report de ma réservation ( j’étais habitué de cet hôtel pour mes déplacements sur Paris), je ne demande en aucun cas le remboursement. « Envoyez un mail » me dit on. Je joins même une copie de nos billets pour preuve. Pas de réponse. Relance 48h plus tard, on finit par me répondre poliment « allez vous faire peindre » mais très poliment. CGU bla bla bla.etc… Mercure-Accor montre sa parfaite attitude consistant à tondre le gogo tant qu’il est dans leurs griffes, plutôt que fidéliser sa clientèle. Clair que je n’y mettrai plus les pieds. 250€ foutus à la poubelle. Une enseigne qui ne prend pas soin de ses clients ne mérite pas qu’on prenne soin d’elle. Adieu Mercure .

Super clean, incredible staff. Very quaint and beautifully renovated property. Perfect Boulangerie/Patisserie right next door with excellent healthy bowls, pastries, baguettes and coffee. And literally right across the street from the metro.

We enjoyed our three night stay. The hotel was perfect for accessing the Metro and a short walk to Gare de Lyon. Staff were very helpful and the breakfast buffet was very good for setting you up for the day.