ゲゲストDuring our two weeks travel in Yunnan with our parents and kids, this guesthouse was the biggest surprise of the trip! It was incredibly comfortable and superb clean for all six of us — from the elderly to the little ones, everyone absolutely loved it. My parents couldn’t stop raving about how thoughtful and cozy it was, saying it’s the best place they've ever stayed.
The hosts were incredibly warm and welcoming. From the moment we arrived to the moment we left, every little detail was taken care of — whether it was travel tips, food recommendations, or little thoughtful touches, we truly felt at home. Their hospitality made the whole trip smoother and even more enjoyable.
The guesthouse itself is beautifully designed, with unique and creative touches in every corner — we couldn’t stop taking photos! The rooftop view was especially stunning, with breathtaking sunrises and sunsets that looked like paintings. Our whole family went up there every day; we didn’t want to miss a single moment of the scenery.
If you’re coming to Heshun, you have to stay here! The environment, service, and warmth of the hosts are all top-notch. Highly recommend it to anyone looking for a quality travel experience — we’ll definitely be back next time!
MMi_HaWe could see the effort of the hotel team to serve their guests very well, staff was attentive and accommodating.
Kind of compact room but efficient, very clean with no bad odors, shower with great water pressure, we had a relaxing bath after a tiring trip, and had a good rest. Without a doubt, I would return to this hotel.
I will mention 2 points that perhaps went unnoticed by those responsible, with the intention of contributing to getting even better and surely not as a criticism, even so because we were really satisfied with the hotel.
1. The bath towels had a little bit of bad odor, giving the impression that they are not washed professionally or at least washed with disinfectant products, also the white color of the towels already had somewhat grimy colors.
2. grout from the sink and shower box, had a little of mold, which can be removed using products such as bleach water when cleaning.
Which all the best for the hotel team and thank you all
MMi_HaSpacious room, good shower, with nice water pressure. Bath towels and bed linens appeared to be washed by specialized companies, which seemed quite hygienic. Surprisingly was the complimentary tea which was loose leaf and not tea bags like in many places. I really appreciated this courtesy. Being in a country where I am not familiar with the customs, only in my last day, I had a guess that for more dedicated room cleaning or ”more time-consuming cleaning “ it was needed to be requested. Still not sure if that’s so.
The hotel lacks of a bit of maintenance and right from the entrance it had some funny smell mixed with cigarettes odors, the same for the elevator and corridors. It would be better if these places, also the carpets was better maintained also applied products to eliminate bad odors.
In spite of it, we have had a smooth staying and sincerely fell in love for Tengchong and it’s people, not to mention that we did appreciate all the food we had.
Zzhou wuIt’s a great deal with stay voucher. Room was spacious and facilities are new. The manger Bill was helpful and made our stay smooth and pleasant. Especially shout out to the activities host. Forgot to take her name but she was super patient and nice. Will def recommend the hotel to friends
SSwee Chee TeoWe booked two rooms. Upon checking in, we found that the toiletries were not complete. The bar soap, comb, toothbrush and shaving kit were missing in one of the rooms. The toilet paper was apparently not topped up and ran out in half a day. One of the towels smelled of cigarette smoke.
Room make-up service needs improvement as well. Although towels were replaced, the beds were not made. Used cups were also not replaced.
Breakfast was buffet-style on the first day. Coffee was not provided. The only beverages provided were milk and coffee berry tea. On the second day, the breakfast was given as a set, not buffet style, even though it was stated on Trip.com that the breakfast is buffet-style. Each of us received a bowl of rice noodles, a hard-boiled egg, a mantou, a piece of corn, a pack of biscuit and a glass of milk. I asked if peanuts can be given as part of the condiments for the rice noodles as there were peanuts on the first day. The response was that peanuts are only given for buffet-style breakfast.