投稿日:2026年1月29日
Andixiaohua
特に特に良いです。それは私が中国で今まで泊まった中で最高のサービスホテルです。ステレオタイプではなく、心から本当にサービスが良いと感じさせたいです。
設備:寝具、入浴用品、設備のいずれでも完璧です!
衛生:スタッフが屋外のライトを拭いているのを見て、彼らは非常に真剣に拭いていました。部屋を掃除した叔母もとても気配りがあり、態度もとても良かったです!
環境:ロビーは清潔でエレガント、レストランは清潔で明るい~
サービス:7つ星、私たちは子供の学習機を去りました、そして、私たちは最初に私たちに連絡して郵送しなければなりません、とても感動しました!
価格性能比が非常に高いので、ホテルが上から下までホテルをうまくやりたい気がします。お勧めです!
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最低料金(1泊):US$79
投稿日:2026年6月5日
travellerjingI had a pleasant stay at Atour Hotel Haikou Wanguo Metropolitan Qilou Old Street. Prior to arrival, I requested an early check-in as well as a high-floor room away from the lifts if possible, and the hotel accommodated both requests perfectly. The room was located on a high floor and offered a fantastic 270-degree panoramic view, which was undoubtedly the highlight of my stay.
The front desk team was exceptionally friendly and helpful throughout. Special thanks to Front Desk Manager 万新, team member 幸怡, and the rest of the team, who went above and beyond in assisting with the collection of multiple parcels before my arrival. Their proactive assistance and warm hospitality were greatly appreciated. Communication was also very convenient, as the front desk was highly responsive via WeChat and quick to assist whenever needed.
Some feedback during the stay:
The room itself had a somewhat unconventional layout, likely due to the building's structure and the corner positioning required to achieve the panoramic view - totally understandable and appreciate the Front Desk for explaining it to me upon my arrival.
From previous reviews, I had expected the room to feature smart controls (possibly Xiaodu, heated/automated toilet bowl as seen on other reviews), but I was not briefed on any smart room functions during check-in and could not seem to activate them myself. This was not a major issue, but a brief introduction during check-in or a simple user guide in the room would have been helpful.
The panoramic view was absolutely stunning, especially during the day and around sunset. One thing to note, however, is that the floor-to-ceiling windows allow a significant amount of sunlight into the room. On particularly sunny days, the room could feel quite warm even with the air-conditioning running at full blast. Blackout curtains are provided, of course, but drawing them somewhat defeats the purpose of enjoying such a spectacular view.
Breakfast was decent, offering a reasonable variety of options, although nothing particularly stood out. It was perfectly adequate for starting the day, but not one of the hotel's main highlights. One small observation regarding housekeeping: on my third morning, while I was heading out for breakfast, a housekeeper casually asked me in the corridor whether I was ”still staying today.” I understood that she was likely trying to confirm whether the room required servicing or whether I would be checking out, but the phrasing felt a little awkward. A more guest-friendly way of asking might create a better impression.
A couple of other points worth noting: sound insulation around the room doors could be improved, as neighbouring room doors closing could be quite noticeable. In addition, the room door requires a firm push to shut completely; otherwise, an alarm will sound. There were also some mosquitoes around the hotel premises, although the room was thoughtfully equipped with an electronic mosquito repellent.
The hotel's location is reasonably convenient, but it is worth noting that it is not quite as close to Qilou Old Street and some of the nearby attractions as I had initially expected. While the area is technically walkable, Haikou's heat and humidity can make the walk feel much longer and less pleasant, especially during the day. In practice, I often found myself opting for Didi (online-hailing app)instead. Not a major drawback, but something to keep in mind if you plan to explore the area primarily on foot
Overall, the excellent service, responsive staff, and spectacular panoramic view made for a very enjoyable stay. Despite a few minor quirks, I would happily stay here again on a future visit to Haikou.
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最低料金(1泊):US$46
投稿日:2026年5月13日
Ad3lin3I stayed at Novotel Haikou West Coast for 6d5n. There are a few ways to travel from Haikou Meilan Airport to the hotel.
The most convenient option is definitely taking Didi. The ride usually takes around 40–50 minutes depending on traffic, and the total fare is approximately RMB 70+.
Another option is taking the railway. You would first need to buy a railway ticket to Haikou Railway Station, which costs around RMB 10 and wait for the departure time. After arriving at Haikou Railway Station, you will have to take Didi to the hotel for around RMB 15.
There are also buses available, although I did not personally try this option during my trip.
The hotel provides free laundry facilities including washing machines, dryers, detergent, and even disinfectant for laundry use. Everything worked properly and the dryer actually dried the clothes well, which was very convenient for travellers.
The room was spacious and comfortable. The pillow and bed were cozy, the air-conditioning worked very well, and the room felt warm and relaxing. Daily housekeeping replenished 2 bottles of mineral water and 3 complimentary beverages (sparkling water, Coke, and milk), which was a nice touch.
The staff were also accommodating. They allowed me to extend my checkout by 2 hours, which normal check out timing is at 12pm. (additional late checkout charges at rmb40/hr).
I am staying at level 4 (total there are 5 levels). I was lucky enough to get a room on the same floor as the gym and laundry area, which made everything very convenient.
In terms of location, I think it depends on the purpose of your stay. If your main plan is visiting attractions in the city area every day, this may not be the most convenient option as travelling usually takes around 30–40 minutes by car and each trip can cost around RMB 30+ – 40+ depending on traffic.
However, if you are looking for a relaxing hotel stay near the west coast area, this hotel is actually a very good choice.
One thing to note is that there are not many eateries nearby. The nearest convenient shopping mall area is called Yuanda (well known one), where you can find restaurants, supermarkets, and snacks. You can take didi there at Rmb 5 to 10 or you can walk there also, but I dont suggest.
The only downside for me was that I occasionally noticed cigarette smoke smell in some common areas, and there was a slight dried seafood/damp smell when I return to my room after a day, which may be related to the coastal location but there is a ventilation in the room .
Overall, I had a pleasant stay at this hotel.
*Sorry for the photo quality. I only recorded videos of the room during my stay, so these are screenshots taken from the videos.
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最低料金(1泊):US$57
投稿日:2025年2月6日|夢南・パビリオンクイーンルーム(南洋スタイル+KING KOILマットレス+REフレグランスアメニティ)
Shadoubuyao設備: 部屋はとても広く、新しく改装されました。新しくオープンしたホテルなのでここに泊まることにしました!品質もとても良く、色合わせもとても気持ち良く、大満足です!
まだオープンしたばかりで、エレベーターのボタンパネルの接着剤がきれいに拭かれていなかったり、客室のバスルームのダウンライトが正しく取り付けられていなかったりと、細かいところが手入れされていないところが多いかもしれません。改善を早めてほしいです。プロのホテル経営者として、悪い口コミは0.0001件でもありません。店側はメンテナンスを急ぐべきです。
衛生状態: 衛生状態は良好で非常に清潔です
環境: 良好で、ホテル全体の外観も非常に美しく、入り口も美しく装飾されています。
サービス: 残念です。従業員は早急にトレーニングを受ける必要があります。熱心でなく、思いやりがなく、顧客と交流しません。苦情を申し立てた問題をその場で解決しなければ、悪い評価を待つだけです。企業はできるだけ早くトレーニングを提供する必要があります。
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最低料金(1泊):US$35
投稿日:2026年3月24日|ファミリールーム
ゲストHotel is standard and breakfast is kfc breakfast.
Hotel location is great and convenient to arcade street.
Too bad we have to cancel the rest of our booking due to change of plan.
Thank you for your kind understanding.
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最低料金(1泊):US$19
投稿日:2025年1月24日
_WeChat253729****
ミッションヒルズリゾートでの滞在は最高でした!お部屋は広々としていて、温泉、プール、ジムも全て最高でした。チェックイン時に荷物をタクシーに預けてしまい、とても心配していましたが、ゲストサービス・マネージャーのジャスティンさんは驚くほどプロフェッショナルでした。すぐに防犯カメラの映像を確認し、タクシー会社に連絡し、役立つアドバイスをしてくれました。どんなリクエストにも即座に対応し、非常に効率的でした。最高の体験ができました。また必ずここに泊まりたいと思っています。皆さんに強くお勧めします!
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最低料金(1泊):US$76
投稿日:2026年2月20日
ゲスト
Everything was good except the location. It is in the middle of nowhere, or I should say, in the middle of future development. I believe it will be a very choice of hotel in the future when everything is in place.
At the moment, nothing around and it is too far. Getting transportation even taxi is not easy. So we stayed in the hotel.....
Service is good though.
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最低料金(1泊):US$53
投稿日:2024年8月1日|スーペリアルーム(ベッド2台)
匿名ユーザー部屋は清潔で衛生的で、タバコの臭いもなく、とても良かったです
周辺エリアはQilou Old Streetから遠くなく、人民公園にも隣接しています。
設備: 非常に充実 5⭐️
衛生状態:非常に清潔で、煙の匂いはありません。
環境:交通が便利、七楼老街まで歩いて行けます。
サービス: とても熱心です
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最低料金(1泊):US$24
投稿日:2025年4月15日|ガーデンルーム (ツインベッド)
ゲスト展示会でホテル代が高騰しており、通常の3倍近くの値段になりましたが、ホテルのサービスには満足しています。
ホテル代が高騰していたのと眺望が悪い部屋だったことが下記サービスの背景かもしれませんが、サービスに満足したのでコメント残しました。
展示会に参加するため10時にチェックインをお願いしたところ無料でアーリーチェックインできました。また展示会でチェックアウトの延長をお願したところ無料で14時までチェックアウトの延長ができました。
中国のホテルは融通が利きますが、今回1泊しかしていないも関わらずこのような対応をいただき感動しました。
また、展示会でタクシーが不足する中、空港までのタクシーを確保いただき、かつ出発時間に外でホテルスタッフが待機していただき、乗車するタクシーまで案内いただきました。
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最低料金(1泊):US$84
投稿日:2025年12月4日|スペシャルクイーンサイズベッドルーム
Paul. SHotel has 6 floors with 1 lift. Average size room. Big windows, Queen bed with 2 pillows, 2 bedside tables. 1 round table with chair. Std amenities with paper cups. Laundry has 1 washer and 1 dryer. Separate bath/toilet, bath, face towels. Floor towel mat. Small area but OK. Water flow out and wet toilet area although separated. No rain shower. Big slippers. Adequate hangers and hooks. Power sockets not well placed. Good location opposite People's Park. Buses to everywhere including railway station and airport. Plenty of food stalls, restaurants, convenience stores, shopping malls nearby. Very popular hotel. Breakfast simple but good.
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最低料金(1泊):US$15