BBinchongThe hotel was delightful: clean, and very well-appointed facilities. Rooms were spacious and comfortable. Staff also makes an effort to ensure that your stay is pleasant; very helpful!
LLay Seng YewI had a wonderful experience at this homestay. The staff were incredibly helpful throughout my stay. They even assisted by bringing my food delivery directly to my doorstep, which was a very thoughtful touch. On my departure day, they also helped arrange transportation to pick up my luggage and send it to the airport, making my travel much easier and stress-free.
The room was clean, the environment was comfortable, and the service truly exceeded expectations. Highly recommended for anyone visiting the area!
GGuestYKWell located in a scenic area where my room faces a Bridge and a lake. The staff are very helpful and helped me with my luggage. One needs to walk in about 50 meters where the taxi drops off. The breakfast is personally served. The noise from tourists generally starts at 7:30 am and subside into the evening, the windows are quite noise proof and we have a very good stay and experience overall. A special mention to Yah Fei and the rest of the reception team, waitresses and porters for their enthusiastic hospitality.
匿匿名ユーザーThe hotel room was sufficiently designed for families even though its a smoking permitted room it did not smell as much of smoke as I thought it would. The reception staff are friendly and showed professional hospitality during our stay. My only qualm was that we paid for the “breakfast included” package but the breakfast fas anything but varied, even if it only served Chinese breakfast with more options it would be better… but this was not the case and to top it off the dining hall that needed to serve the whole hotel did not provide sufficient seating space for all the guests… many tables where set up for group dining so many guests dining as a couple took up a 4 seater table and placed personal items on the chairs to keep others from sharing the table. The hotel will benefit from providing guests with more breakfast options and sufficient seating space!
LLisa 丽莎This hotel is near the train station, but it's pretty far from the city center, and the traffic in Kaifeng is no joke. Like, seriously chaotic. If your whole plan is to hit up the main attractions downtown, just know you’ll be spending a decent chunk of time stuck in the car. That being said, the hotel itself came through in other ways. The laundry service? Absolutely amazing. Total lifesaver, especially when you’re running low on clothes. The staff were super sweet and helped us book a shuttle to the station, which made departure way less stressful. Our room was huge and I actually really loved the design—it had character. Overall, a good stay, just map out your timing if you’re planning to explore the city center.
QQLiiThe housekeeper knocked the door while I was still in bed , she wanted to clean the room. First time she knocked the door I didn’t answer. She was continuing knocked and shouted loudly Fu Wu Yan until the third times of knocking totally 10times+ of knocking the door while I was frightened and looked for the jacket to wear. I was in not properly sleeping suit. I walked to the door and asked what? She said Fu Wu Yan clean the room. I said I didn’t ready to let you cleaned the room. She said Da Rao Le and will clean later. Hmmm I was like?!!! I have never met housekeeping knocked the door until you replied like this in another hotel. If this is normal for this hotel I think it has better way to do than knocking the door until the customer replies and it’s noisy when I didn’t wake up and had to wake up because of housekeeping wants to clean the room….