ゲゲストThe hotel itself was very clean and lovely. The staff were very pleasant and helpful.
The only problem we had was that the pillows were hard and uncomfortable, and the 1st night, was difficult to sleep, but the receptionist managed to get us some softer ones, which were a little bit better.
ゲゲストLovely hotel and great location however the room was disappointing for the price, one of the armchairs was badly damaged and the other brown stains on the material. Sections of wallpaper were peeling off which gave it a very tired appearance.
The iron board was also broke and we had to prop it up on a chair. The room we booked looked nothing like the images on the advertisement and I had to check with reception we had the correct room.
For £330 a night I don’t feel we had a premium room, the staff however were lovely and very welcoming.
JJema MayburyStayed here last night, everything was perfect. Our room was lovely and clean and had everything we needed for one night. The hotel is close to the city so just an uber ride away. The staff were friendly and welcoming and we opted for the breakfast the next day which was delicious. Would definitely stay here again.
ゲゲストFriendly reception staff. Great location. Room good size and modern bathroom but not the cleanest, hair on dress cushions, hair in shower tray, lots of dust in room. Expected a bit better from here.
ゲゲストFor a normal size breakfast you had to pay extra, the heating was broken in the spa so it was quite cold. The hotel did look a bit tatty in places. Service was lacking, always had to chase the staff members. Lovely building and good location.
ゲゲストThis is a very traditional hotel. It has a very good leisure centre (so don’t forget your swim suit).
The hotel has a large bar area which is very comfortable and the prices reasonable.
There is a large free car park.
The staff are friendly and helpful.