GGodfrey AntonyNice comfortable stay. The side entrance was not visible so had to walk around to get to the reception. Pl look out for this entrance will save a lot of time to get to/from Warrick center. Will definitely stay again. Thanks
SSteve ShallBeware of hidden charges! They charged us £5 extra for parking because we booked through Trip.com, they claimed it was a travel agent and therefore chargeable. Where I booked it said parking included.
Also I had pets with me, despite the 2 routes I went through while booking both said pets welcome, no mention of £15 extra PER pet not room.
Every other hotel and I travel with pets a lot always says how much or additional charge may be applicable. Nothing on this one and they are putting it up to £20 per pet. I showed the way I booked and even checked it out, no mention of a charge. He showed me 3 ways it does through the Wyndham site. Like I am going to go through that because I know who their parent company is🤷. I was stuck over a barrel very tired and nowhere to go so had to pay. However normally I wouldn't, it's wrong, false advertising by commission and I will never use them again. Someone else who used a different method to book was getting a £5 parking charge too, they weren't happy either.
RRessieMThe room was great; it had all the basics. However, the lift feels like it needs some maintenance. The check-in and check-out process was smooth. If you book directly, you can get free parking; otherwise, it’s £5 per day. They offer free apples and water in the lobby, but I wish they would keep the apples topped up, as some of them were bruised and looked old.
ゲゲストNice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.
ゲゲストWas a nice place in abit of a rough area but was still fine. The room was really hot which you couldn’t change and being on the bottom floor we didn’t want to keep the window open. Would have possibly stayed again but the £100 deposit you have to send before your stay they don’t send back even though they said they would. I made sure the room was mostly clean and that it would just be the standard cleaning that the cleaners had to do between each guest so I could get my deposit back but after many messages and calls they won’t send it back they just keep saying they don’t have my details even after sending it multiple times. Seemed abit weird that we have to send a deposit but as no other reviews had this issue I trusted it but if you need that money back DO NOT SEND IT.