Good location if you have a vehicle and there's free parking behind the property. Hosts very helpful
My room had separate entrance from garden which was nice. There's a breakfast area and access to tea coffee supplies. Fresh towels if you want. Gloucester cathedral not far. Buses nearby.
I had trouble checking in and had to get help from the bar staff who were very helpful
The bedrooms were a bit on the small side for 2 people, there was no air conditioning in the bedrooms and it was very hot weather.
The breakfast menu was adequate. We did not have dinner at the hotel.
The bottom step on the main stairway had no markings on the edge, and one of my party fell down that step on 2 occasions. Fortunately he was not injured, but the matter needs redressing. We pointed it out to one of the bar staff who said he would pass on the comment.
The staff were very pleasant at all times.
We only really stayed here as a base to go out and explore Gloucester. The bed was comfortable and the room was ok.The bathroom was nice and the best part of the room.The room was absolutely boiling, there was no air conditioning (which wasn’t a huge issue for us),but the radiator was was on even though the dial was in zero.Even though the window was open,it was way too hot in the room.The spa was ok,the pool wasn’t very warm and the jacuzzi wasn’t really blowing any bubbles. Was a good location to visit Gloucester and the quays are a lovely place to visit.We won’t be staying at the hotel again, but did the job for what we required.