ゲゲストRestaurant service-i ordered dinner for 2: mushroom soup, chicken, hakka noodles and a small bowl of curd. Each dish was served separately while the entire restaurant was empty except for us 2. Chefs should note that it's not pleasant to have a dish served individually while the other person at the table have no choice but to watch the other eat while he waits for his dish. Shows lack of management in food preparation. Even when the restaurant was literally empty. Dear chefs, i know u work hard, but please try and serve food at one go, especially when it's just for two. Else i found the hotel service very good. Good ambience, well located, friendly staff, good rooms, good and spacious bathroom clean linens etc.
ゲゲストThe check in was a breeze and the staff were very friendly and helpful. The room was clean with clean towels. I only stayed a night because of my schedule. I’m planning to stay here on my return.
ゲゲストWe used this hotel as a transit hotel. So with one night stay I have come across following issues.
1) This property doesn't have a Lift. So for elderly it could be a issue.
But the major issue that I have faced is that during checkout early morning I called for help to carry luggage upto reception, but after attending my call also nobody turned upto my room. I have to carry my luggage on my own with back issues. and found the receptionist caretaker etc sleeping.
2) They don't give you the wifi password whereas they themselves feed it in your device. Again a weird thing I have seen.
3) I found broken electrical socket in the bathroom, very risky.
4) No electrical sockets near the bed.
5) The room was way small with no window.
6) There was no parking in front, very very limited space. Stoppage of vehicle during rush hour will create traffic jam.
ゲゲストI had a wonderful experience. The food was delicious, offering a variety of well-prepared dishes that catered to different tastes. The room was clean, spacious, and well-maintained, providing a comfortable and relaxing environment throughout my stay. The staff were friendly, courteous, and attentive, always ready to assist with any queries or requests, which added a personal touch to the service. The overall ambiance of the hotel was inviting, with excellent facilities that made my stay even more enjoyable. I would highly recommend this hotel for anyone seeking a pleasant and hassle-free stay.
ゲゲストThis is a transit hotel for people going to various destination within north bengal, sikkim, bhutan. Hotel has all amenities as required for short stay. Good location, connected to major rail, bus auto, taxi stands. Food is good, breakfast us ok not much choice. Staff behaviour is ok. Only one negative is allowing lobbies to be smoking.