投稿日:2024年11月30日
Coco
The food, experiences, and views were incredible, though the service was just okay. Be sure to book experiences well in advance—we missed out on the cenotes dinner despite reserving a month ahead. This dinner was our main reason for choosing the hotel, yet staff informed us it wasn't available. To make matters worse, another experience was canceled without notification, causing us to wake up unnecessarily early and ruining our day.
更に表示
最低料金(1泊):307,390円
投稿日:2026年1月11日
ゲスト
Pros: very clean, staff are helpful and polite. The beach is beautiful white sand with turquoise water and palm trees for shade. There are a lot of chairs around the pools and on the beach. The room was comfy, good beds and pillows. Great shower and bathtub. The property is well kept. The are many activities, games and events organized.
CONS: The food is average, generic and limited for vegetarians. The restaurant menues are not a la carte. It’s a fixed menu. The cocktail are way too sweet , except for David, it was impossible to get a good drink. The wine is dry but no choice not even to purchased. If you like an American diet with everything sweet and you want to hand by the pool and bar, you will be happy. If you want to rest on the beach, without having vendors bug you every 5 minutes plus having to breathe cigarette smokes which is allowed all over the beach. If you like decent food and enjoy a good cocktail and wine. This place is not for you.
更に表示
最低料金(1泊):27,029円
投稿日:2025年5月5日
Dominique80
T’es bel hôtel chambres spacieuse belle piscine
Personnel aimable petit déjeuner correct
Dommage que le cappuccino du matin soit payant quand on a le peut-il déjeuner est inclus
Au calme malgré l’emplacement dans le centre
Très proche de la gare routière
Je recommande
更に表示
最低料金(1泊):11,617円
投稿日:2026年6月1日
ゲストWe stayed at the Viva Azteca Hotel for 7 days to celebrate our wedding anniversary. When we entered our room, the small gestures made for our anniversary made us very happy. All the staff members are smiling and doing their best to ensure you have a relaxing holiday. The resort has a perfect beach. However, the sea was very wavy and covered with sea plants. The food and evening shows were very good. There are plenty of places to visit around the hotel. It is also within walking distance to the 5th Avenue in the center. As a result, we had a wonderful holiday. Thank you Viva Azteca, you brought color to our lives.
更に表示
最低料金(1泊):36,585円
投稿日:2025年3月17日
Devesh
It was an amazing experience, location is great and the coffee house is amazing. I would definitely recommend this hotel if you are looking to stay in playa del Carmen
更に表示
最低料金(1泊):13,444円
投稿日:2025年1月18日
匿名ユーザー
Unfortunately, the stay was disappointing because the room category I had booked and which was more expensive was not available when I checked in. The room I was assigned afterwards was so loud that I asked to be changed because it was impossible to sleep. The staff claimed that the hotel was fully booked, but rooms were available to book on various booking platforms! Strange.
更に表示
最低料金(1泊):5,645円
投稿日:2024年8月25日
Nikkilaoshi
Firstly El Beso is simply 1 building within the larger Ocean Rivera resort. Meaning only your building is Adults Only. Our Swim up room was lovely. We tried almost all if not all of the 10 restaurants and we had no complaints the food was good. Maybe not always amazing but never terrible. There’s like 3/4 different brands or levels of service within the larger resort. El Beso seems to be 1 level from the top which is Privilege we switched for an extra night & the mini bar for privilege was much better as well as having the butler service and priority restaurant bookings when they were all booked. There’s also a special restaurant only for privilege that was great but none of the restaurants were extremely crowded. There’s an app or webpage that works like an app with all of the resort info and you can book reservations there. There’s also lots of entertainment nightly. It’s definitely a place to go and stay there’s no need to venture outside of the resort there’s so many things to do schedules are packed for all of the different areas & a bowling alley and theater. There is not much near by the tourist area is maybe 20 mins away by car down the beach.
更に表示
最低料金(1泊):30,050円
投稿日:2025年12月20日
Wondoo
Personally, the music sound from the bar did not inturrupt us because we are used to those noise. But if you need a quiet place to sleep, then the hotel would be the bad choice. They did not have a hair dryer so we should’ve dry hair with A/C🤣 There were some bugs like ants and mosquitos which freaked my partner. But “I” was satisfied about the hotel’s cleanness and in/exterior because it looked quite good. If you like bar, there is a good bar in front of the hotel and also a taco place.
Overall, the experience in the hotel was quite good for me and the location was also so good because it’s so close(one block) from the 5th ave.
更に表示
最低料金(1泊):5,153円
投稿日:2024年1月24日
ゲストホテル自体は悪くないが、カスタマーサービスは最悪だった。部屋に充電器を忘れたのに、ホテルは1時間も時間を無駄にしてくれたのに、それを見つけてくれなかった。
更に表示
最低料金(1泊):6,722円
投稿日:2023年8月12日
ゲスト
プラヤデルカルメン地域で最も中心的な位置にあります。ビーチも近くバスも近くマートも近くこの地域に旅行に来ているなら。
このホルトを選ばない理由はない
しかし、私は静かに読むのが好きです。このホテルは不眠症の人には適していません。
ホテルは美しいです。内部の部屋は比較的静かです。
更に表示
最低料金(1泊):5,996円