ゲゲストA cozy hotel, the rooms are clean, the housekeeping is good, the rooms are spacious, but the breakfast and food in the restaurant are very local and tasteless, there is an egg cooking station at breakfast, but you have to wait a very long time, there are waffles, but for some reason they are undercooked inside. The toilet in the cafe is also strange, it's clean, but even the toilet seat isnt in the women's.
ゲゲストThis hotel has some good points:
1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests.
2. Have greats restos and shops nearby. Also near the CJH Conference area.
3. Has ample parking and nice garden plus heated pool.
However this hotel also needs improvement on the following areas:
1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience.
2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved.
3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted.
4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service.
We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff.
匿匿名ユーザーThere are a few points would like to bring up
1. The ceiling fan in the room is functional,
However, the wind is totally not strong enough, so turning it on means not turning it on.
2. No YouTube/Netflix function on TV. Staying other hotels in Baguio which the said functions are available as well. But here no.
3. The hangers in wardrobe are so inconvenient, It can only be hung in the closet and cannot be taken away. Sometime want to hang clothes at the balcony but have no way.
4. Suggest to have USB socket ports at the bed side would be more convenient
5. Seems no individual button could control the light of baloncy. Seems the light is connected to some of the lights in room.
6. Front desk are friendly but can be more professional. Approached to the reception but no one acknowledged. We have to tell them ”check in” proactively
7. Prior arrival, sent the message to hotel for the room inquire, the first they replied, but afterwards, no replied from hotel anymore.
8. Breakfast not much selection. And many staffs at the counter
9. Shower water pressure not strong enough and hot water not hot enough. And no water refill after make up room service.
Even so, base on the hotel location and the mountain view, will consider staying again in the future. Hope the management will review the comments and hopefully will see some improvements by then.
Thank you!
GGlen Santhighly recommend this hotel, had a great stay overall. room is big enough to cater to four pax with two double bed configuration. staffs are attentive and accommodating. Location is also ideal since taxis or puv are always available around the corner.
KKSD31We recently stayed at this hotel, and overall, it was a good experience. The hotel itself is clean and well-maintained, with friendly and helpful staff who made our stay pleasant.
The room was also clean and comfortable, especially the bathroom it was spotless, with no signs of prior use or any foul smells. However, the lack of an exhaust fan meant that any odors stayed trapped inside. Additionally, the room had no windows that could be opened for fresh air circulation. While there was an air conditioner, it still felt like the air wasn’t circulating well.
Breakfast was just okay nothing special. The selection was quite limited, so you’re left with only what’s available. Compared to Elizabeth Hotel, which is more affordable and offers a more appetizing breakfast buffet with a wider variety, this was a bit of a letdown.
As for amenities, the hotel offers a jacuzzi and a heated pool, which is great in theory. However, their location in the middle of a restaurant makes it awkward to use since you’ll likely have an audience while swimming.
We also tried the Japanese restaurant on the mezzanine level. The food was good and affordable, but the sashimi was cut too thick about an inch which made it difficult to eat.
Despite these minor inconveniences, I highly recommend this hotel for its exceptional cleanliness. If cleanliness is a top priority for you, this hotel is a great choice!
ゲゲストIt's our third time in this place and we were in a good room location for this visit. That gave us a very peaceful sleep during the night. And as always, cleanliness and friendliness of staff is present that is why we come back. Appreciate that we were allowed to check-in an hour earlier. Thank you!
EevancathHad a great time staying in Selendra baguio. The room is very clean and it is prime location when looking for a place quite near to everything it best choice. Meryam able to accommodate us even we do late check in.. Thanks for allowing us to stay at your place🙏
ゲゲスト⭐️⭐️⭐️⭐️⭐️
Clean Hotel, Room smells good, Easy to check in/out, Staffs were kind and welcoming. Wi-fi connection is good.
⭐️⭐️⭐️
Breakfast Buffet Masarap yung food pero konti lng ung selection pag ngkataon puro pa pork/ beef sana may veggies and seafoods din. And sana include n lng din yung egg wag na on the spot n lulutuin ksi humahaba ang pila
⭐️⭐️
Best location ito if may sarili kang car😊
Yun nga lng malayo sa mismong town. Wala msyadong Taxi kaya no choice magpapabook k tlga ng GRAB (200+ ang taxi fare pag grab pero pag regular nsa 100 or less) One thing nakakahilo yung paakyat s main lobby ng hotel, spiral ramp ksi tpos ang tarik pag di sanay un mgdrive mhhirapn tlga ska sana may nag aassist dun sa pag akyat at pagbaba ng sasakyan pra di nagkakasalubungan at maiwasan yung disgrasya.
ゲゲストThe hotel and staff were fine . The amenities over the road were excellent. Great restaurants and patisserie. Location was a nightmare to get to and from Baguio centre . But that was mainly due to it being the busiest most unfriendly city in the Philipunes. Not to be recommended to westerners