ゲゲストThe hotel was very clean. The only issue is the bedrooms were a little small and there is no house keeping every day. So you will have to make up your bed and take out your own trash. House keeping on 2nd or 3rd day of stay so basically when you check out. Th e food was outstanding and they have many selections for all types of eaters. I just wished they had actual creamers not syrups. Either way I will be staying there again if going that route in our vacation again. Front desk are very nice and helpful. The pool was very clean and jacuzzi was very nice also. Over all a great hotel stay.
ゲゲストThe concierge was nice and helpful. The hotel is very clean. I love how quiet this hotel was even though we came with kids and there are other families with kids. I do wish the staff in the kitchen area were nicer and more helpful though. They didn't give an announcement about closing the breakfast area off and just started pulling the curtain to close on people, which I thought was quite rude. Besides this, our trip was amazing and everyone else at the hotel were really nice.
SStephanieWe had a great time at the Carlsbad Sheraton for my birthday staycation! I loved Taryn, the front desk gal; she was helpful and friendly. Taryn  allowed my friend to decorate a few lounge chairs at the pool before I arrived for my surprise birthday. Most places wouldn’t have allowed that, and I was very appreciative.

The beds were comfortable, and the rooms were roomy. Unfortunately, some noisy people were above us for half the night. Thankfully, security asked him to shut up, and at check-out, Taryn waved my resort fee and sincerely apologized.
I almost forgot to mention the lovely restaurant and Café at the poolside. I ordered myself a cup of coffee, and the barista made me a complimentary chai tea latte for my birthday.
I look forward to Coming back for another day of vacation 
ゲゲストLove to travel, we always stayed at Westin, always great experience. Booked the Omni resort and spa not knowing anything about it but liked reviews. Once we pulled into resort we were pleasantly surprised. WOW was first word we said. This place is SPECTACULAR, FANTASY ISLANDfor those old enough to remember. WORDS CANNOT DESCRIBE THIS PLACE. GO to check in for SUNDAY and MONDAY my mistake I did not have reservations for SUNDAY. Angel at the front desk said ”no worries I will take care of everything ” SHE WAS TREMENDOUS, upgraded us to GREAT ROOM. I cannot say enough things about this resort from the valet team to front desk to room service GREAT. I WILL ONLY STAY AT OMNI RESORTS from now on. I GIVE THIS RESORT 10 STARS.
THANKS AGAIN EVERYONE YOU MADE OUR 40th ANNIVERSARY MEMORABLE ❤️.
MMcIntoshPatriciaI feel less dogs would be nice. As well as a microwave in the room would be helpful along with a coffee ☕️ pot, and iron to say the least. Other then that KIKI the manager is easy to talk to, she listens and provides excellent service.
Thank you Kiki, & Zack
Patrivua McIntosh