I have booked a suite with two queens bed and sofa bed for my family of 2adults 2kids. However i was given a suite with a kings bed.
Front desk was helpful, and offered my family 1 room with kings bed and keeping the suite, so that was 3 beds in total. Good and timely solution within 10 mins i spoke with the front desk.
The front desk staff was awesome. Her service was above and beyond. She provided the all necessary information with professional attitude. Also this hotel offers shuttle services upon your request starting at 4am. This is an exceptional service. Will def be back.
I love this hotel. The greatest perk is the kitchen, with all you need to make it a home away from Home. Super comfortable bed and beautiful bedroom setting. Lighting and windows treatments. Great couch and clean bathroom facilities. Will go back as often as I can. Customer service at the front desk is top notch.