ゲゲストLovely inn! Exceptionally clean, easy to access from the freeway and very close to the north market (15 minutes on the bus!). The room was so much nicer than I was expecting - honestly, nicest motel type accommodation I’ve ever stayed in. Very clean, massive TV, warm and comfortable bed. Our friend who came to stay in another room also could bring his dogs (for a modest extra fee), which was pretty nice. In the morning they also gave us a coffee and breakfast sandwich, which was generously sized and very tasty! Definitely hope to stay here again - perfect for weekend trips to Columbus.
ゲゲストWe had positive experience in my past stays at LaQuinta. However, the recent stay at Hilliard, OH was quite different. Key issues were moldy shower curtain and housekeeping. Specifically:
1 Failure to reinstall replacement shower curtain until the night shift manager, “Mohamed” personally came to our room to install it around 11 PM.
2 We put “Do not Disturb” sign on the outside door handle. It was intended to having housekeeper coming back at later time after we left the room at 11AM with the sign removed. However, no housekeeping was done. The explanation we got was “Whenever housekeeper saw the “Do not Disturb” sign, they just assumed no housekeeping was needed. Most of the hotels I stayed in, the housekeeping would be automatically done later after the sign was removed, or at least a curtesy call /message will be left on room phone. Two of the four nights we stayed, housekeeping work only included bed made. No vacuum, garbage can not emptied, used cups not replaced, sink and counter not cleaned.
Suggestion: Replace current sign which has “Do Not Disturb” on both sides to “Do not Disturb” on one side and “Please Clean Room” on the other side. This would make it clear to housekeepers to perform their normal services.
We checked in on Thursday evening. On Friday morning, we found that the left side of the heavy window curtain was stuck. We reported it to the front desk and were promised that it would be taken care of. Nothing was ever done. We were only able to have partial daylight and only saw half of the outside scene during our entire stay.
ゲゲストNothing special about this place. The room was comfortable, the elevator worked, and it was generally quiet. There was sufficient parking and it was close to the venue we were attending. Breakfast left a bit to be desired as we got some sort of dried out egg until fresh came out after wards. The diced potatoes were also a bit dry but it is buffet-style so it was what it was. The front desk staff was friendly and helpful.
MMisty DewaltWe booked the one night and check in was easy and fast. Went thru the hall doors to access our room and the hall was so smokey and smells of **** strong. Our rooms were clean. Vending machine ******. Morning breakfast don't exist. No pool. Over all for just a place to sleep it did its job.