There was a miscommunication with the booking dates, and unfortunately, I didn’t end up staying at the property. I reached out multiple times to resolve the issue, but the staff I spoke with were unhelpful and showed little interest in finding a solution. This was my first time booking with this hotel, and it turned out to be a disappointing experience. I wouldn’t book here again, and I wouldn’t recommend it to others — especially given how unwilling the staff were to assist a first-time guest.
We are here for an event in the area so location wise it is excellent. It is not close to downtown but if you are in the vicinity this should work well. Basic but clean rooms, staffs are very nice and helpful (both evening and morning shifts) and parking is plentiful. Overall a nice establishment and will stay again if we have an event here.
The staff was very friendly and polite, even helped me save money on the booking by asking a few questions and join the free rewards program. .Clean hotels and rooms. In a convenient location only a few minutes from 6 Flags amusement park, with numerous restaurants and stores in the area it was very convenient to find anything you might want.Nice breakfast was included, enjoyable stay. Will definitely be back in future travels.
Jeff at the front desk was a total rock star. He was the only one working and made sure to personally check that each room was clean before handing the keys over (not sure what had happened with the cleaning crew earlier?) as he did not want guests to have to come back down, or call, and move to another room. When I arrived there was one guest in line, behind the couple he was working with. He was up and down quickly, and very professional and polite. Two more people came in after me, and I have to assume he was as accommodating to them as well 😊