Very nice hotel in a convenient location. Easy access to the mall and several dining establishments. The room was spotless and nice; however, the dining space during morning breakfast could have used some attention. It was a very busy weekend and I believe the hotel was at capacity, but we didn't see any employees wiping down tables. There were a lot of dead gnats near the garbage can that needed wiped. The front desk staff was friendly and check-in went well. This hotel has the potential to be 5 stars across the board if there were a few more staff members keeping the dining areas clean.
Very clean. Very quite. Close to shopping. Brewery next door. Nice e restaurants somewhat close by. Downtown core not close but easy to get to to via freeway.
We were warmly greeted on our arrival by by a young lady named OMI. When she learned of my Elite Bonvoy status we were all given a complementary bottle of water. Our rooms were clean and odor free. Before settling down for the night, one of our young grandsons had an issue which ultimately meant they had to change rooms. OMI was great, first supplying clean bedding, but when there were no clean mattress pads, she started a load in the laundry. Realizing that we needed to get the kids to bed quicker OMI offered to move them to an empty room. OMI deserves a 150% for her effort.
Hotel was nice. Not a lot of amenities. Front desk staff were super friendly and accommodating. Discounts at local eateries with room card. Walking distance to Gateway Lounge.
Empty vending to force you into the attached Boston bar to eat.
No breakfast same deal you can buy it in the bar!
No plug for the bath ! Why have a bath in the room then. Grumpy staff
Check in at 4 pm !! Ffs
Good location. Helpful and pleasant staff. Efficient and prompt registration. Comfortable and quiet location. Convenient to popular restaurants. Thank you.