ホテルからの返信: Great, we are happy to hear that you were able to take advantage of our retreat program. We develop these programs as we aim to help our guests getting healthier and also taking these new habits back home. Obviously, the longer you stay, the better it works, especially for the AyurYoga Panchakarma retreat, we recommend a minimum of two weeks. Thank you very much for the 5-bubble review and for staying with us.
ホテルからの返信: Thank you so much for your interesting and positive review. I think it is genuinely good to read for other future guests and describes well what we are doing. Nothing much to add or comment on, all the facts you mentioned are correct. We are constantly working on further improvements and feedback like yours is helping us tremendously. It is not easy to cater for so many different demands and expectations, but we try to listen and arrange things accordingly if someone is not so happy. After the long Covid break, we are now also ready to modernize and expand our facilities, so it’s an interesting and exciting time. Our daughter Apissara (Earth) is doing well without us, which is great and important. Mangosteen guests are in good hands with her! We wanted to leave for a while to give her a chance to develop and take responsibility, which was a success! During the high season, when everyone is so busy, we will always be there together. Thanks for visiting twice and maybe we will meet again soon.
ホテルからの返信: Thank you so much for the recommendation and the 5-bubbles! It was great having you and we are glad you enjoyed your stay. Mangosteen has 50 villa style rooms only and is indeed family managed. We practically live at the resort and love meeting our guests. Hope to see you again next year!
ホテルからの返信: Das freut uns sehr! Vielen Dank für den Besuch und die gute 5-Bubble Bewertung. Bezüglich der Ausstattung ist es uns wichtig sie gut instand zu halten, teilweise wird auch nach und nach erneuert, aber das "Flair" wollen wir eigentlich gerne erhalten. Für die nächsten Jahre gibt es ein umfassendes Modernisierungsprogramm, aber wir werden versuchen den Gesamtcharakter des Resorts dabei möglichst wenig anzutasten. In diesem Sinne, vielen Dank nochmals und auf ein baldiges Wiedersehen .
ホテルからの返信: You're right, we really don't let anyone starve . In fact, guests can have as many portions of our meals as they wish. We are happy to read your nice review with 5 bubbles and thanks for mentioning the names of our Ayurveda Spa Team. It's good to know your experience was as great as last year, next year it will be even better. Our new spa area will finally be completed and the fitness room renewed (within April 24). Hope welcoming you again!
ホテルからの返信: Merci beaucoup , Joseph et Patricia, pour votre visite, nous étions très heureux de vous avoir tous les deux parmi nous et également très heureux de la bonne critique. Nous nous efforçons toujours du bien-être de nos clients et essayons d'offrir le service le plus personnalisé possible. A l'heure où le service dans notre secteur devient de plus en plus difficile dans de nombreux pays, il fait bon être en Thaïlande, où la convivialité existe encore très naturellement et ne nécessite pas de formation particulière. Notre piscine est souvent louée, nous sommes heureux qu'elle vous ait également plu. Mais les commentaires sur le thème de l'Ayurveda sont particulièrement importants, car c'est la raison principale pour laquelle nos clients réservent le Mangosteen. Bien sûr, la bonne nourriture en fait partie, car après tout, vous êtes en vacances et vous avez envie d'en profiter un peu. Alors merci encore et j'espère à bientôt ici à Phuket !