Positives - Gorgeous pools with plenty of sun beds no need to wake up early and reserve, the beds at top in middle of the pool are great very comfy. Aqua fit was fun the lady instructing it was lovely. Bar in hotel was nice better cocktails than pool bar. Nice spacious rooms I liked that it was little villas which meant no noise from other guests. Room was clean. Entertainment was good for children. Was aloud to keep our Allinclusive wrist bands on after checkout untill we went. Lots of seats in bar area and outside. Grounds are well maintained. Animation team were good - Lots of toddlers and little children having lots of fun around the pool. Negative - restaurant is not appropriately staffed we went a few evening/ lunches with no drink due to it being table service for drinks, asked to be served and waiter not had time to come back. All waiters seemed very rushed of there feet. Also tables aren’t cleaned and re made quickly enough so we had to ask for a table to be made most evenings and then they were remade with no cutlery. The Pool bars pina coloda is not a pina coloda just tasted like a sour slush unfortunately. Lots of ques at the bars which resulted in us going out most evenings. Lack of entertainment for adults. Upon checkout we asked to leave our luggage in the luggage room we were told we aren’t aloud due to it only being for check in guests!! We were told we had to leave them in the open infront of reception, anyone had access to the bags and luggage. Despite expressing our worries and the luggage room being empty we were still told NO! I went back to get something out my bag and nobody looked or questioned if it was my bag I could have been anyone!! We had to keep our passports and documents in our beach bag and watch them all day at the pool and making sure they didn’t get wet. I found this very disappointing even 3 star hotels have luggage rooms for all customers. I’m sure when somebody’s items get stolen this will soon be changed… Overall 3* hotel due to service and food
49レビュー