ザ リトリート(The Retreat)

The staff was very pleasant and helpful, but the hotel is not in good condition. It needs a complete overhaul - deep cleaning, stains, plumbing, paint, etc. They don’t even have “Do Not Disturb” door tags.

Advertised as a luxury property, it was not at all luxurious. The lobby and entrance are well maintained, but it ends there. Bed linens worn out, upholstery torn and stained. No hand towels. Sink chipped, faucets eroded. No facial tissues. Had to call to have the hot water turned on in our shower. Cleaning trolley left in the hall 24 hours a day. Disappointing. Staff friendly and kind.

Liked: I stayed here for 2 nights and felt very comfortable and safe as a solo female traveller. The room was comfortable and clean, the location was convenient, staff were helpful and there were lots of options at the buffet breakfast. I was particularly impressed that the ***ager, Yogesh, remembered my 2-day itinerary and asked how my day was. Disliked: The staff were noisy in the corridor one night but it didn't last long. I could also here the outside noise a bit from my room. Once, a staff member asked if I wanted to visit the hotel shop, which annoyed me. (I'm of the opinion that if someone wants to buy something, they will seek to do so themselves.)

We stopped for 1 night, we had a large room with a separate put up bed for the third adult which wasn't comfortable. The shower room was a good size. The room had a fridge, safe and kettle. There are about 6 sunbeds by the pool, towels provided too... it looks nothing like the photos...the wooden planks are all loose and hazardous they need replacing. Nice for an hour of relaxing but the pool also needs to be cleaned thoroughly. The breakfast was adequate, freshly cooked eggs and local dishes as well as fruit. Reception staff friendly.

Hotel is very nice and beautiful.Staffs and ***ager work in a cooperative ***ner .They are very helpful and nice .The rooms are also very clean .The thing that we liked the most is that the hotel is very clean and well organised.They also show some fun and interesting magic tricks to kids .Children enjoy it a lot .Well in short the hotel provides good facilities and is very clean ....

Excellent stay arranged by our tour company. Froendly, service-oriented staff. Comfortable room. I had a massage that included standard massage, potice massage with herbs and oil and another ayurvedic massage practice. After we checked out and sight seeing, we returned to the hotel to spend time before our overnight train. The staff welcomed us and it was a comfortable space-to pass time— with wifi— and good food from the restaurant.

Start from Hotel loby which is very huge and enough parking space. Staff is very helpful and supportive and also swimming pool is in a enough good space with a good knowledgeable trainer, rooms are neat and clean and extra bed can easily placed and overall meal is very delicious Thanks to Yogesh ji guidance to give us a wonderful experience in Agra.

Hotel stay was good Specially Hotel staff are very helpful Mr Yogesh was very co-operative and helpful during the stay. he guide me for taxi and much more. Hotel ambiance is good Room is neat and clean. Pool was also very maintain. I will suggest to my friends and family members to visit the retreat hotel.

Hotel not for white foreign tourists. Very poor customer experience, trying to rob you, whichever way they can. Falls behind standard practices we have seen in other hotels in Delhi and surrounding area and we recommend avoiding this one.