マーク スペンサー ホテル(The Mark Spencer Hotel)

There appeared to be a misunderstanding between the hotel and Trip.com as we booked the stay with breakfast stated as included but the hotel reception said they had not provided breakfast for a long time, since Covid19 started. They needed to sort this between themselves. However, the manager was gracious to refund us the cost of breakfast at a nearby cafe. The location of the hotel was near to a number of bus stops for different directions. The view from our room window was very poor, just an internal air well.

The hotel was great! Clean, comfortable. Spacious room. And walkable from the train station. But poor Portland. The tents and the garbage and the zombie people put a big damper on our enjoyment of the downtown area. Stay at the Mark Spencer if you have to go to downtown Portland. But don't go to downtown Portland just for fun.

Heat didn't perform. I had to wear a coat in the room. The elevator from the garage to the hotel was out of order. So was one of two elevators that serve the whole hotel. Many delays ensued. The espresso bar was quite poor. Bad experience.

The Mark Spencer hotel took us in when we got a rare blizzard and lost power, heat, hot water, etc. for days. They were delightful and truly looked out for all of us who needed to get out of homes when they became unlivable. Every day there was uncertainty to our plans and they were super flexible with us! The location is perfect for out of towners and in towners - we loved walking over to Powells and then out for drinks to take our minds off of the situation. It was like a mini-staycation.

The hotel is beautiful and very quiet. I arrived late: the staff was helpful and accommodating. Great shopping and even better dining located within close walking distance of the hotel. I will stay here again.

Very nice place! Older building, but many modern features. Bed was very comfortable, bathroom had plenty of room, kitchenette was also very handy. When our flight out was cancelled and we had to spend an extra day, the staff was very helpful and accommodating. My only complaints? The wi-fi was sketchy - disconnected alot. And the TV didn't allow connections to the streaming services.