ポツダム Markt-Center周辺のおすすめホテル・宿

私は2020年2月の会議中にここに滞在しました。ホテルはポツダムの主要鉄道駅から徒歩圏内にあり、ブランデンブルク議会の向かいにあります。ホテルは線路と非常に大きな4車線の道路の間にありますが、10階の部屋は静かで、3晩寝ました。朝食ルームは広く、ビュッフェには必要なものがすべて揃っていました。コーヒーはサーモ缶で提供されますが、それを頼むと機械からカフェクリームを受け取ります。駅に近いため、ドラッグストア、薬局などがある駅のモールにも近いです。 だから、全体的に前向きな経験。 ここにいくつかのネガがあります：  1洗濯物を渡した。ランドリーフォームには、午前9時より前に引き渡された場合、同じ日に洗濯物が返却されることが記載されています。まあ、それは同じ日を返さなかったし、私は翌日午前9時に去らなければならなかったので、マネージャーはそれを取り戻すためにいくつかの忙しい活動を始めました。これを書いている間、私はまだ結果を知りません:)。  2。チェックインして自分の部屋に入った後、別のゲストが鍵を持って自分の部屋に入り、私を見つけました。フロントデスクが誤って同じ部屋を2回配った。  ３。バスルームのシンクは悪臭を放ち、定期的に水で洗い流しても悪臭が戻ります。 全体的に、ホテルは大丈夫ですが、サービスはうまく整理されていません。

The moment you enter the hotel, you're greeted by an inviting team of staff and trendy atmosphere. The interior design is modern yet cozy, with stylish furnishings and well-thought-out lighting that creates a vibrant yet relaxed ambiance. Whether you're looking for a quiet corner to unwind or a lively spot to socialize, dorint has it all. my challenge was getting spa services during afternoon hours. All in all its strategically located

朝食は平均的で、部屋は清潔で、駐車場はとても便利です。サマーパレスから徒歩30分という好立地で、ホテルの隣には大きなショッピングセンターがあります。全体的にまだかなり満足しています！

レストラン/朝食のスタッフは不幸にもゲストにもっと関心を持っています - 私は時間通りに戻ってきます(入り口で朝食が終わる10分前に誰かが私に思い出させます、私は知らないと言うべきではありません) -または気にしない(私の夫は昼食をとり、誰も彼を接待しなかったので、彼は予約されていないテーブルに座っていました、そして、スタッフは彼が間違ったことをしたと言った、彼はそこに座ることができませんでした。なぜ正しいことをする方法を尋ねると、良い答えが得られませんでした。しかし、彼は座ることができます。 3回目のそれほど素晴らしい経験:需要に応じて、Trip.comのビジネスセンターでコンピュータで働いている私の夫は1日100ユーロを支払うべきです - 混在しているかもしれません、会議室。夜、レストランで空のレストランに座ることができると言う人もいます、そして、彼は朝に行きたいのですが、レストランのスタッフは同意しません。 残念ながら、私たちはこんなに美しい生活をしてはいけません。

Pet- and tourist-unfriendly place. My latest experience very much resembled extortion. I was charged 100 euro for dog’s fur on the bedsheets and 150 euro for dog’s fur on the floor (the hotel representative had to put quite an effort into scraping some with her shoe) and an approx 0,5 mm brown-ish spot on the carpet which they claimed to be “blood” (considering that there was an approx 5 cm black stain on the carpet as of my checkin which hotel apparently didn’t see as something of an issue to me as a guest). I used to like this hotel (despite being placed on several occasions in rooms with obvious sewage issues), until I stayed there with my dog. I presented my dog at the reception at the checkin (that is the receptionist saw the dog). Paid 15 eur per day pet fee and proceeded to the room. No additional rules, policies or verbal requests were presented to me. My dog damaged a pouffe which I informed the hotel about at the checkout and happily paid whatever was asked of me (200 eur). In addition to that I was demanded to pay 100 eur for some fur on bedsheets and 150 eur for some fur on the floor as mentioned above. No oficial price list was presented. No explanation why 15 eur a day pet fee wasn’t covering washing blankets and vacuuming floor was provided, all my questions or logical arguments were ignored. The team of hotel representatives generously offered me a 50 eur discount on cleaning (which I didn’t ask for) only confirming that the amounts weren’t based on any actual price list, because if the hotel really suffered a loss of 250 eur why would they “gift” me 50 eur. I considered it to be an extortion and suggested to call the police. When I came back after 15 min the hotel still hadn’t called the police. As I had an urgent matter and had to leave, I paid the hotel whatever its staff demanded. I think what actually happened is the hotel staff had accidentally or recklessly placed us in a no-pet room (as there was a carpet, unlike in some other rooms. I was placed into that room after finding out the one I was initially given smelt of sewage - repeatedly happened before). And instead of charging their staff, they’ve charged me, so that they can do (if they actually do) for some deep cleaning after an animal to make it suitable again for people with allergies. Staff’s rudeness and ill attitude with me as a client weren’t in line with the hospitality filed’s even moderate standards. Most customers might find this hotel pleasant - which it is, until it is no longer.

Worst Service i have ever experienced. Hotel was pre paid through 3rd party booking service, upon arrival in the Self check in counter I had to pay for the full reservation again. Since it was late and we needed our room I chose to pay and deal with it later. When confronting the front desk I was met by 2 arrogant guys who couldn't care less to help with the problem and told me that they only had an invoice from the 3rd party booking. I showed them my mastercard transaction and said that they could check the Lobby camera to see that exact time on the check in day I would be in the lobby entering my card details on the Check in Ipad but no help was provided. Afterwards I contacted the Hotel through website with no response so I have just been left with paying twice for a hotel room. I am for sure never using Seminaris ever again.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

Staff were nice and pleasant. Good part of town with convenient transport links. Room was spacious and light. Able to open windows to a leafy quiet street. Style of interior isn't that of a super modern hotel.. it feels slightly dated but kept clean and tidy. Only bad points for me is the pungent stink coming from the bathroom, which I can only put down to old plumbing/drainage systems. A quite unbearable sulferous whiff which reached a highpoint in the morning 'showering' time... The aforementioned windows had to be opened wide. Apart from that it was fine, okay for a short stop Didn't partake in any of the dining or breakfast on offer