ポツダムのスパ付きホテル

Worst hotel I stayed in Germany during my trip. For a EUR 90 per night you get a small, basic room, dirty old black carpets, smell of sewage in the bathroom and from the air conditioning unit so you have to keep the window open all day and night. There is no safe or any other amenities in the room like tea/coffee maker, water or fridge. But for your EUR 90 you will get eco crazy Management ideas like recycled brown toilet paper, paper cups instead of glass, experimental ROOM CLEANING EVERY OTHER DAY and appalling quality of breakfast consisting of 1 choice of ham and cheese, cereal and a few apples and pears. No scramble eggs or bacon or sausages, and the few boiled eggs that they provide disappear very quickly and are not replaced for 1/2 hr. The breakfast room is so small, people are crowded sitting next to each other feeling uncomfortable during COVID. There is only 1 small elevator and you have to wait for ages for it to come. If you need to stay close to the train station in Potsdam, then the hotel is ok for 1 night, as the beds are relatively comfortable but otherwise I recommend you look elsewhere! I stayed in a sister B&B hotel in Poznan, Poland and it was a completely different experience - a beautiful, new, modern hotel with a fantastic breakfast choice for half the price, so I know that it's the management fault that the Potsdam hotel is run so badly.

The Mercure Hotel Potsdam Cityで3泊以上10泊以上を過ごすと、趣のあるホテルと言わざるを得ません。ドイツの退職者には特に気に入っているようで、朝食エリアは日常的に満室です。ホテルは清潔で信頼性が高く、駐車場は適切にサイズが付けられず、駐車場は保証されておらず、時々忙しいです。顧客サービスは最善を尽くします、私はチェックインスタッフに私のホテルの部屋番号を大声で叫ばないように数回言わなければなりませんでした(安全目的)。私は彼らがよく意味していることを知っています。私はいつもトップクラスの顧客として認識されています!

What a wonderful hotel this could have been! I liked much about this hotel including: breakfast buffet was very delightful with everything you'd think of, but the sparkling wine's one bottle was finished in the first hour and not replaced! And at $25+, that is criminal! Should have offered coffee drinks besides coffee or tea. What? No lattes or cappuccino? Also, I arranged by email, an early check-in, but front desk wouldn't believe me! Not a huge deal, but why would I lie? A four star hotel with cheap toilet paper and worn towels! Terrible internet that kept buffering, so I informed them who said they would send someone, but never did. Beds were too hard, and I like a firm mattress, but not sleeping on a rock! Carpets in room were worn and stained as well! Wanted to switch hotels but waited too long to decide! Oh well!