There was a slight issue during check-in regarding my booking. I had booked a room with breakfast for 2 adults and 1 child, but the front counter mentioned that their system only showed breakfast for 2 adults. After I showed them the details from my Trip.com booking, they still needed some time to recheck before finally confirming it. It was a bit troublesome, but thankfully the matter was resolved.
On the positive side, the room was spacious, comfortable, and very clean. TV channel options were rather limited, though. The highlight of our stay was definitely the hotel’s flexibility in allowing us a late check-out after afternoon prayer without any hassle or unnecessary questions, which we truly appreciated.
Overall, we enjoyed our stay and would gladly come again in the future.
Booked a triple room. 1st night aircond didn't function, hot the whole night, the staff offered us the fan, at least able to sleep through especially during the heat wave season! 2nd night asked to change room, everything was good. Hope hotel do look into aircond service & maintenance issue.
Breakfast selections were limited to eggs & toasts with coffee & tea. That's about it. However, there are quite some selections of eateries around the area.
I had a wonderful stay at this hotel. The room was very spacious, clean, and extremely comfortable, making it perfect for a relaxing stay. One of the highlights was the beautiful view, which made the experience even more enjoyable.
Parking was very convenient and easily accessible for customers, which is a big plus. The receptionist was exceptionally helpful and professional, always ready to assist with any questions.
Overall, it was a great experience and I would definitely recommend this hotel to others. I would not hesitate to stay here again in the future.
The hotel is located at the quiet place . In front of the hotel is decorated with a gorilla statue and hippopotamus for photo shoots. The staff members are nice and polite. There is a kid’s friendly swimming pool with slide . There is a big screen with music playing by the pool too.Besides , there are deers and hippopotamus statue around the swimming pool . The restaurant is located by the pool . The breakfast is serving with the local food like roti canai, nasi lemak , nasi goreng and goreng noodles. It is not variety of choices. The room is spacious and neat . But the pillow is not comfortable. The WiFi is stable. No face towel is provided. The toilet paper also bad quality. But there is an electric toilet seat . Some bath towels have stains.