Terrible customer support, a gentleman Andrei should not be working at such a nice hotel like this.
Worst experience, rudest customer support I have ever encountered in my life.
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ゲスト
2024年4月24日
因為在老城,所以走廊和房間還是比較小的。但是在入入住期間發生了一件令人髮指的事情。
我和太太的房間在凌晨兩點的時候被人狂按門鈴!我們還沒有反應過來就被人破門而入!我們在睡夢中都嚇了一跳!
想到很多綁架等等一系列恐怖的事情。後來打電話給前台他們衹是輕描淡寫地説了一句,哦我們知道,衹是room service 送錯罷了。第二天還假惺惺的送了一瓶酒,但是完全不能彌補我們的睡眠。
總結就是,避免入住安達仕。作為hyatt的子品牌,可能在裝修和設計上有些大品牌的優勢,但是在服務的温暖度和細節上還是很差!
방 사이즈가 조금 작은느낌이지만 조식이 너무 맛있고 미니바도 무료 모든게 좋은곳. 위치도 조용하고 메인들이랑 다 가까워서 편리해요.
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Mugeerxing
2023年4月9日
酒店位置很方便,非常有設計感,尤其ZIM餐廳非常非常棒!
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匿名ユーザー
2024年1月26日
裝修有格調,早餐不錯,衞生間有些小
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ゲスト
2024年6月1日
Beautiful luxury hotel with full gym, breakfast restaurant, and spa. Highly recommend to anyone looking for an upscale stay in Prague.
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ゲスト
2024年5月29日
Outstanding hotel in terms of professionalism and ambiance. Modern decor and well-maintained. Great location and walking distance to shopping and tourist attractions.
自動翻訳
ゲスト
2024年5月24日
This hotel was actually the highlight of my Prague trip. It was perfect in comfort style and peaceful. I highly recommend this hotel if you was a very clean and comfortable hotel. I can’t wait to visit again. My stay included breakfast which was excellent. The only thing they need to improve is their concierge and baggage service which was not available when I checked in.