「I stayed in the Executive Suite for 9 nights.
First and foremost, I would like to express my sincere gratitude to the staff for their efforts in resolving the issues I encountered. In particular, I want to give a special thanks to Bella. I truly appreciated her professionalism.
While the hotel has many strengths, there are also areas that require improvement for a better guest experience.
[Pros]
* Pool & Dining: The pool is well-maintained, and the convenience of ordering food there was great.
* Grilled Catfish: Although it takes about an hour, the freshly grilled catfish is a must-try—it’s absolutely superb.
* Breakfast: The breakfast spread is clean and features delicious local dishes. The fresh watermelon juice was a highlight of my mornings.
* Laundry Service: I was highly impressed by the laundry service. My clothes were returned packaged so neatly they looked brand new.
* Honesty: I once accidentally left my wallet in a hotel taxi. I was deeply moved by the honesty of the staff who found and returned it to me safely.
[Cons]
* Check-in Delay: The check-in process took 3 hours. Despite the booking app clearly stating the 2-person capacity and extra bed option, the hotel was unaware of this, forcing me to wait in the lobby while they verified the information multiple times.
* Water Supply: The shower frequently ran out of water, meaning I had to wait mid-shower for it to start again.
* Room Maintenance: I was initially assigned a room where the toilet was missing its seat. I stayed there for several days, mistakenly thinking that all toilets in Nigeria were like that, before eventually moving to a different room.
Dining Wait Times: With no outside restaurants nearby, I relied on the hotel restaurant. However, waiting over an hour for dinner is standard, and once I even waited over two hours. I recommend ordering in advance and resting in your room until the food is ready.
Noise Level: Music is played at the pool until late at night, making the pool-side rooms quite noisy.
If these operational points are improved, this hotel is a very safe and reliable place to stay, thanks to its high security and 24-hour staff availability.」
マジック・ランド・アブジャから3.7kmのBolton White Residenceはアブジャにある宿泊施設で、屋外プール、無料専用駐車場、フィットネスセンター、庭を提供しています。3つ星のホテルで、無料WiFi、ルームサービス、24時間対応のフロントを提供しています。レストランではアフリカ料理、アメリカ料理、アルゼンチン料理、ベルギー料理を楽しめます。
Bolton White Residenceのエアコン付きのお部屋にはデスク、ポット、セーフティボックス、薄型テレビ、バルコニー、専用バスルーム(シャワー付)が備わります。一部のお部屋にはキッチン(冷蔵庫、オーブン、電子レンジ付)があります。この宿泊施設のお部屋にはそれぞれベッドリネンとタオルが備わります。
ビュッフェ、アラカルト、コンチネンタルなどの朝食を楽しめます。
Bolton White Residenceはテラスを提供しています。Bolton White Residenceでは卓球とテニスを楽しめます。
この宿泊施設からIBBゴルフ・クラブまで9kmです。ンナムディ・アジキウェ国際空港まで27kmで、有料空港シャトルサービスを利用できます。