As a family we have been going to protaras for about 20 years . We arrived on the 4th May and this was our 2nd time staying at The Constantine Great Beach Hotel and the standard of the housekeeping has declined dramatically compared to our 1st stay. This hotel states that it is a 5* hotel but unfortunately if they allow the maid service to continue as it is then they will lose there rating. On several occasions we were having to ask for towels,toilet rolls,tea and coffee and to have the milk replaced in our room.The maids were saying that they had done it but when checking again they hadn’t so having to chase the maids to get them to do there jobs and then being tutted at for asking for the things that they should be doing. We stayed for a week and in that week we didn’t get clean sheets,but they did make the beds. There was a clump of hair on our balcony which stayed there all week so it proved that the maids didn’t sweep or mop the balcony,dirty glasses were left for about 3 days until they removed them,rubbish was left on the balcony nearly all week . The final straw was when I went to use the UHT milk that they leave in your room for a cup of coffee . When I opened the milk it had gone hard and mouldy so I went to the reception to complain and make them aware of this. I had also filled out one of there questionnaire which I had pointed a few things out to them. The final straw came when I asked if I could have my money back for the late check out fee which was 30 euros because of the things that I had complained about. The front of house manger Maria said that she would ask the hotel manger. After leaving it for about an hour or so I went back to the reception to find out what the manger had said ,Maria said that he had said no which I replied was not good enough because of all the things that I had complained about,the next thing that Maria said to me was uncalled for and very very rude she told me that the next time I visited cyprus was to go and stay at the illiada hotel as though I wouldn’t be welcomed at the Constantinos , I replied to her by saying how rude she was and how dare she talk to me like that as I was a paying guest. I found the hotel manger and explained what had happened and he said he was going to sort it. If you are thinking of staying there and are expecting a 5* hotel expect to be disappointed as in my experience it is bearly reaching a 3* hotel and will continue to decline if they don’t sort out there housekeeping staff.
2021年に開業したノベル センター ポイント ホテルは、ビジネスでもレジャーでも、ファマグスタでの快適な滞在をご提供いたします。当施設からニコシア国際空港まで約47kmです。最寄の空港はニコシア国際空港、当施設から約47kmで、空港ご利用のお客様にお勧めです。付近のエリアには、DAÜ WORLD Eğlence MerkeziやLala Mustafa Pasha Sports Complex、New Form Gymなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。お車をご利用のお客様は、ファマグスタの当施設提供の駐車場をご利用いただけます。
慌しい一日の終わりには、ファロス ホテルでおくつろぎください。ファロス ホテルは、アヤナパの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はラルナカ国際空港から約57kmの距離にあります。最寄の空港はラルナカ国際空港、当施設から約57kmの距離です。付近にはCpt Marko CruisesやPepper Bar Lounge、boat tripsなどがあり、アヤナパの観光に非常に便利な立地です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。アヤナパの当施設には、併設の駐車場があります。サービスの質を重視のお客様にも、このホテルにはご満足いただいております。
ゲゲスト2024.05.05
This hotel is beautiful, amazing and couldn’t cater to our needs any more if they tried! The reception staff were lovely. We got transferred from our first ‘hotel’ as it was awful and we were so happy that we chose to move to Faros Hotel, the staff were all lovely, we were greeted with smiles and they were all very accommodating. This is a bed and breakfast hotel but had the option to go half board which we did, the food here was amazing and smelt delicious. We walked into our room and it was like walking into a luxurious paradise, it was clean and it was tidy! The pool was beautiful and the hotel was right on the edge of the nightlife in Ayia Napa which was lovely. This hotel could definitely be an all inclusive if it could have had some evening entertainment but with Ayia Napas main night life on your doorstep it wasn’t the end of the world and was still a beautiful hotel! Drinks were a little bit pricy though! However we throughly enjoyed our stay here and were greeted and spoke to beautifully! We will definitely be recommending this hotel to our friends. We can’t wait to come back to Ayia Napa next year for our wedding, it’s a beautiful part of the island and has so much to do and explore! For now though Thankyou Ayia Napa we will be back very soon.