Excellent stay all round at this hotel Room nice, comfy bed, nice staff. Good quality toiletries in the room and a good central location. Only comment negative I would make was the car park was quite small and as a result I left my car there and got a taxi to go out for dinner instead of losing my space. Would stay again
I don’t know how this hotel manages to get four stars. The room felt damp, as did the bed. Condensation meant I could not see out of the window. I was given an upgraded room and I would not have liked to see the original room because the one I was allocated was poky. There was nowhere to sit and relax, not that I want to relax there it as so awful. I was in Nottingham on business and I have travelled quite bit for business over the years. I can honestly say that this was the second worst experience of my life. The staff without question were excellent. It is the overall management of the operation that is a huge problem. The pictures bear absolutely no resemblance to my experience. If I had to sum it up in three words I would say, utterly dreary and dreadful. There was a sliver of light when I checked out the following morning, and that was in the knowledge I would never, ever be going back.