Where to begin, the B&B Hotel Rome, placed the booking through a 3rd party firm, not something I'd usually choose but seemed okay. Now the hotels actually nice overall. Walls are abit thin so you can hear upstairs on a night like they was in the bathroom next to you, beds comfy, rooms clean and shower room was nice. Pressure and heat all good along with the decent working aircon system. Wasn't in room much to be fair but yea the room we had was okay. Breakfast area looks like some school canteen from 2010 but essentially does the job. Nice coffee and savouries. Not really needed though when outside there is loads of local cafes far cheaper. Bit pointless. Breakfast outside is maybe 5 euros for coffee and pastries. Where this review takes a sudden turn was the end. Started really with the receptionist (staff member). A young man with glasses (polite and well mannered). Helpful enough at the beginning but was very insistent on getting us to book a taxi back to the airport days in advance, Infact when we arrived it's all he was talking about before giving us the lock code to the room. Now we'd usually do Uber but was told it was early and traffic to that airport can be a nightmare. Ubers may decline jobs etc, The gent was kind enough upto this point to help us with restaurant options and travel plans via busses. So why not use the hotel to book us a cab back to campino airport. So the gentleman said 50 euros. Private taxi. Now 50 euros is alot as ubers about 42 euros in traffic but its booked and private hire with proper taxi driver, Still this was alot but its private and booked so we'll pay 50 euros ... what a bad idea this was!. So After waking up far too early for this highly staged and planned airport run. We arrived to the reception to see a very smiley young cab driver. ”To the airport yes, booked yes, Airporto, Room number ***”. From this we got in the taxi and we was underway. The Jounrey was crazily fast, no need at all to be up so early. No traffic. First daft decision I realised and the overwhelming thought then started setting in. On arriving at the airport the taxi driver turned to us and requested 60 euros for what is at best a 38 euro trip normally, Plus we'd been told 50 remember at reception by the eager staff member booking everyones taxis and telling us everytime he saw us that he had ”booked our taxi” with a cheesy smile. Then also turned out he didn't take card as was mentioned by the hotel worker ... This ended up an awful experience. Alot of shouting and waving hands. Taxi driver very aggressive, Not the best end. And all because we never booked an uber but instead took a staged taxi run from what obviously was the staff members ”Friend” in a taxi. Maybe a deal they have on going. If its not I do apologise but very much seems this way. So now to the owners of the hotel !. You may care or not, but this is going on in the hotel. And it really ruined the end of our holiday. We'll never stay there again. Which is
Just back from a city break in Florence and Rome. We took the train from Florence into Rome. The hotel is around the corner from the termini exit, so easy to find. The location is ideal for all sight seeing. Close to the railway station so the streets are understandably busy. We walked everywhere in Rome from the hotel. The walk to the Colosseum was so easy. Room is nicely decorated in Italian marble style, very high ceilings which is lovely. The only criticism I have is the flat pack cupboard and tv stand are not in keeping with the decor but I get the practicality of it. Superbly clean, lovely shower room with latest style large shower cubicle. Shampoo etc provided, great hairdryer too. Comfy bed. I’ve read comments about the aircon but being from UK it’s not something we are used to so all good on that front too. The whole hotel is superbly clean. The breakfast was good plenty choice. We loved the rooftop bar which is exclusively for guests, the bar tender Francesca, was wonderful, so friendly and welcoming. We enjoyed relaxing evenings in the bar after busy city touring. Recommend this hotel
I would have liked to rate the hotel as 4.5* however our room was at the front of the hotel and even with the windows shut it was very noisy from the large road junction outside, plus there was noise from other residents and tvs in other rooms, maybe some soundproofing needs to be carried out. That having been said the location was excellent, an easily walkable distance to main attractions, plus a metro stop is directly outside the hotel. The area felt safe at night and there some very good restaurants to try which are only minutes away. Should you wish to go shopping then there are plenty of non-designer shops to choose from nearby including a very good department store called COIN. Our room was a good size and had a lovely bathroom. The bed was large and extremely comfortable, the linen was super soft. Cleaning through the hotel was of a high standard. Breakfast was excellent, everything you might want and the most delicious scrambled eggs I have ever had in a hotel. There were salads, pastries, cakes, fresh fruit, yoghurts, different cured meats and cheeses, sausages and bacon and vegetarian options. Top marks for the hard working breakfast staff. A great start to the day. Staff generally were friendly and helpful. At reception were snacks and drinks to welcome you which was a nice gesture. The hotel also has a small restaurant, ideal for lunches or if you are too exhausted to leave the hotel at night. We had pizzas and salads there a couple of times for lunch and they were very good. The reception area is good with couches, they will look after your baggage if you have a late flight. A very enjoyable stay.