ロッコ フォルテ ホテル デ ラ ヴィレ(Rocco Forte Hotel de La Ville)

When in Rome, do yourself a favor and stay at Hotel de la Ville. From the moment you arrive you will be greeted by every single person in the lobby, then you will be taken to your room to find a beautifully adorned bottle of champagne and a hand-written note. If you find yourself visiting Rome during spring or summer, be sure to have a glass of Tormaresca accompanied by the stellar view of Rome in the rooftop terrace. Last, make sure you enjoy dinner at Da Sistina where you will find classic Italian cuisine and a delightful selection of wines. Please extend my compliments to Emanuele, Francesco, Cinza, and Antonio for their impeccable service and professionalism, you truly made my stay very special. Looking forward to my next visit in September.

Absolutely lovely. Steps aways from the Steps of Piazza Spagna, you are in the heart of the city but away from the madness. Staff is FABULOUS. Helpful and kind. Room cleaning services deserves SIX STARS, they made up our room and left it looking like a spread for an interior decoration magazine. Best housekeeping n the world. Wonderful all arounnd. Spa is world class.

Great service. Front of house staff were brilliant, with recommendations for the Opera and where to eat as well as sorting our transfer times. Restaurant and Breakfast staff were incredibly attentive and always had a smile (something lacking in many of the other restaurants in Rome). Having stayed at some of the worlds best hotels the service from this hotel is up there with the best i have experienced and would recommend without a doubt. The room was also faultless and the hotel is in a great location to explore the city.

Had an amazing trip to Rome and the staff at Hotel de la Ville made it extra special for my birthday!

Fabulous location, lovely building, very helpful staff. Two small issues, AC in the room didn't work well and the terrace was closed for a private event without warning.

This is by far the best hotel I have ever stayed at. This hotel defines a five star experience. First, the location cannot be beat. At the top of the Spanish Steps you are close to everything. The hotel itself is gorgeous. It has this understated elegance and class that you will appreciate very quickly. Finally the service is the most exceptional and consistent service I have ever experienced. From the door men to the concierge to the dining staff they are all top notch. Although the staff is always there to help and assist it’s not intrusive at all. I have never experienced such professionalism across the board at any other hotel. No detail is overlooked. On day 3 of my stay my toothpaste that I brought from home was almost depleted and without asking I found a new tube of toothpaste on the sink after returning from dinner. I cannot wait to stay at this hotel again and other Rocco Forte hotels. This hotel and its staff truly sets the bar for class, sophistication and elegance. Job well done.

There are many 5 ⭐️ choices in Rome. We believe we made the best choice for us because of the personalized service and location of the hotel. I first chose this property because of its DECOR - a more contemporary vibe while maintaining historical Roman elegance (over its sister hotel de La Russie or its neighbour Hassler). Its LOCATION is hard to beat - at the top of the Spanish Steps just next to the Hassler. It is a 5 minute walk to all the high end shopping and 20 minute walk to Villa Borghese and its vast gardens (def worth a visit for Bernini’s sculptures IMO). The grounds of those gardens are a nice respite from the 4 million tourists a month who visit plus the locals. I had forgotten just how busy Rome is. TRAFFIC is nuts - going anywhere seems to require 40 minutes but taxi (very hard to get ) or UBER (less hard to get if you order a bigger car and very expensive ). Uber from colosseum at night - $50 CAD. Just plan to walk if you can. PERSONAL SERVICE - I find that dealing with the CONCIERGE sets the tone of our experience with a hotel. The concierge at this property is EXCELLENT. It started with planning and written communications with Simona (prompt and well done) and while on property, all of the team knew our name and provided thoughtful personal attentive service, particularly Ben and Laura. They each wanted to ensure our days were great. Reservation tickets were prepared for us for each day, with reminders sent to the room. Other than a miscommunication and misbooking at the spa, all services were well delivered. Breakfast staff were excellent. Food was good. Lovely venue in the garden. SPACE -Roman’s do not have the same sense of space as most North Americans. They are used to sharing space. I and other guests found the property and room smaller than expected. I ultimately sprung for a junior suite for more room because I didn’t think we would be happy six nights in 35 square meters deluxe room. I found the junior suite to be just enough room for two who do not travel light (four luggage’s). They kindly upgraded us to a jr suite with a patio. The room was thoughtfully well appointed with good tech, large bathroom and small walk in closet. Drinks or a meal at CIELO is a must at sunset - views are stunning. Service very good. SPA - we both had amazing massages. The facilities are very good - steam room, sauna, mineral salt room, and hot tub. FOOD - all food we had was excellent - room service to breakfast to snacks and the one dinner. OVERALL an excellent stay. The price point is extraordinary and you will probably find the room small for what you’re paying but such are the going rates for Rome and the rest of the property - particularly the personalized service - made the stay worthwhile. This is a very well run property. OTHER TIPS: Vatican early morning private tour with Florentina was excellent. Night time colosseum tour (max 25 people) was amazing on the moonlight night. Taverna Trilussa is the best restau

Excellent location, spacious rooms, delicios food. The property is stunning with a lot of details everywhere. Beautiful view from the roof restaurant. Great breakfast in the garden. Service was amazing, thank you so much for such a great stay!!

I didn’t review for years but this stay in hotel de la ville was so exceptionally enjoyable and pleasant that I have to share the great experience I had in the hotel. Frederico Chau and team were all so efficient and friendly, the service was excellent, a great example of Italian warmth and cheerful hospitality. Food and beverages were also good, staff all friendly and terrace bar has great vibes, good drinks and beautiful view.