We arrived here from Munich by train, took bus directly from the station to the hotel checkin door. Checkin is at Hotel Neutor which is a separate hotel but jointly managed. Breakfast is available in Hotel Neutor and was good but not outstanding and slightly pricey. Staff spoke very good english and was very helpful - She booked a fine evening Mozart performance by talented local musicians in Festung Hohensalzburg for us. The hotel room was adequate and unimpressive. The interior was dated and worn but seemed basically clean. The bed was comfortable. The location is just on the other side of the ridge behind Salzburg old city but tunnels through the ridge allow walking and driving directly to it from the hotel. The room was minimal and did not include any chair or desk. Only bedside tables were present. The hotel price was much cheaper than hotels in the old city and nearly as convenient. The neighborhood was pretty quiet at night with almost no traffic and felt quite safe. We ate all our meals in the old city and did not see many dining choices on the hotel side of the ridge. If you will use the room only as a place to sleep and clean up this is a very good option, but it falls short if you want to lie around the room or have friends to visit in your room.
With a stay at harry's XL Hotel, you'll be centrally located in Salzburg, within a 5-minute drive of Mirabell Palace and Gardens and Salzburg Cathedral. This hotel is 1.7 mi (2.7 km) from Salzburg Christmas Market and 0.9 mi (1.5 km) from Mirabell Gardens.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 119 guestrooms. Complimentary wireless internet access is available to keep you connected.
This is a well positioned hotel, with trendy rooftop bar and resto, but in my opinion not worthy of a four star rating. It falls well short on service – detail below. ARRIVAL – don’t expect a doorman to come running to help with your bags. Might take you a few minutes to find one, likely you will have to carry your own bags through the revolving door, there is no access to the street for a luggage trolley. PARKING – Hotel doesn’t permit parking outside, neither is valet service offered to their parking 400mtrs away and a long drive around the city one way system. In the rain this is a truly unwelcome experience. ROOM – We booked the best possible room, Honeymoon suite 203 at 1,866euro for two nights. Room was spacious and nicely furnished, impressive stucco ceiling, but a large part of the night excessive foot stomping noises coming through the roof from above. Hotel seemed to have difficulty preventing this noise. SERVICE – don’t expect evening turndown, no housekeeping staff present during the evenings. Dinner in the rooftop resto was pretty amateur service and limited menu. Pub food. During dinner at 9.30pm I asked for extra French fries but told that was impossible due to the Chef going home early on Mondays, the waiter kindly volunteered to prepare my dessert! Apparently, he informed us that on Mondays the hotel drops its service levels. First time I have experienced star ratings that fluctuate as a matter of routine on different days of the week. Check out similar experience to arrival - one receptionist doing her best but inadequate service. Management poor here. Much better places to stay in this beautiful city.
L’hôtel est bien situé. Il est à une dizaine de minutes de la ville. La chambre était spacieuse et propre, avec une terrasse. L’hôtel est sympa pour un arrêt à Salzbourg, avec la possibilité de payer un parking si vous avez une voiture pour la nuit.